• Job Description

  Req#: 424700

  We help the world run better

  At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

  Job Overview:

  The SAP Concur Associate Integration Consultant is responsible for the configuration/development, implementation, troubleshooting, monitoring, and support of SAP Concur products related to data integration.

  This role requires a strong understanding of customer integration needs and the ability to translate them into effective technical solutions. The consultant may also be responsible for configuring and supporting system integration components to ensure seamless and efficient data flow across platforms.

  Responsibilities will include, but are not limited to, the following:

  • Serve as a subject matter expert in SAP Concur data integration and core products, advising customers on best practice configuration and integration.
  • Lead data integration projects end-to-end, from initial contact through implementation and transition to support, following SAP Concur's project methodology.
  • Manage project deliverables, schedules, milestones, and budgets to ensure timely and successful delivery.
  • Support customer testing and troubleshoot issues related to connectivity, data transformation, and data posting.
  • Provide consistent project updates to SAP Concur project managers and/or customers via reports and status calls.
  • Build strong relationships and communicate effectively with customers and stakeholders, both internal and external.
  • Handle support cases from intake through resolution or appropriate escalation to R&D.
  • Meet SLA and KPI targets for case resolution.
  • Stay current on SAP Concur products, implementation standards, and methodologies.
  • Follow all corporate policies, including those related to data security, compliance, and auditing.

  Qualifications

  Education, Experience & Training required :

  • Bachelor’s degree in Computer Science or a related technical field.
  • 6 months to 2 years of experience in customer-facing roles such as services, support, consulting, or software implementation.
  • Practical experience with API-based and/or file-based integrations.
  • Familiarity with Web services and data formats such as JSON, CSV, XML, and XLS.
  • Familiarity with at least one API Development platform such as Postman, Insomnia, Bruno, etc
  • Working knowledge of programming languages, including JavaScript and Python.
  • Experience with financial applications and accounting processes is a plus.
  • Background in software development/development experience is a plus.
  • Must be able to pass a background check.

  Job Specific Specialized Knowledge & Skills : (in order of priorities)

  • Exceptional written and verbal communication skills in English
  • Strong technical consulting, analysis & problem-solving skills
  • Strong organizational skills and ability to deliver on commitments.
  • Excellent presentation skills
  • Project management skill is a plus
  • Good computer skills/Microsoft Office knowledge
  • Basic knowledge of the SAP Concur software product is a plus.
  • Ability to persuade and influence.
  • Ability to address and manage through ambiguous situations - assess situations, problem solve, and make decisions.

  Working environment & Hours

  • Hybrid work model (Office + Remote)
  • 40 hours per week
  • AMER shift working hours
  • Flexibility to work during weekends (as needed or on a regular basis)
  • Willingness to adjust working hours to meet customer needs.

  EOE:

  SAP Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees.

  We are committed to hiring and valuing a diverse global work team. (M/F/D/V)

  Bring out your best

  SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

  We win with inclusion

  SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
  SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
  For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

  EOE AA M/F/Vet/Disability:

  Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
  Successful candidates might be required to undergo a background verification with an external vendor.

  Requisition ID: 424700 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

• About the company

  639581 SAP SE is a German multinational software corporation based in Walldorf, Baden-Württemberg, that develops enterprise software to manage business operations and customer relations.

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