Accenture
SAP Digital Customer Engagement Analyst (SAP Basis) - 4927749
This job is now closed
Job Description
- Req#: 11483718
Industry: Professional Services Company in the Staffing, Recruitment, and Workforce Solution space
Why consider this job opportunity:
- Competitive rewards and access to benefits programs and world-class learning resources
- Opportunities for career advancement within leading organizations and communities
- Flexibility of local fixed-duration project-based work
- Highly skilled, diverse network of people using emerging technologies
- Reduced or eliminated travel demands
What to Expect (Job Responsibilities):
- Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
- Initiates digital service kick off for customers
- Ensures periodic service reviews to track service quality
- Contributes to onboarding transitioning customers to SAP ENTERPRISE CLOUD SERVICES
- Orchestrates overall service project delivery according to planned scope, budget, and milestones
What is Required (Qualifications):
- Minimum 3 years as a SAP technical consultant
- Minimum 3 years of experience in customer-facing role consulting, IT support, and IT services
- Minimum 3 years of experience in SAP Basis
- Minimum 3 years of experience in SAP Cloud experience
- High School Diploma or GED
How to Stand Out (Preferred Qualifications):
- Bachelor's degree in engineering
- SAP Basis, SAP Cloud, and client communication
- Strong knowledge of IT Service Management, SAP Basis, and SAP Applications
- Hands-on experience with SAP Basis activities, SAP release version upgrades, and infrastructure updates for cloud customers
- Working experience with SAP HEC, SAP S/4HANA, or any other cloud solution
- Hands-on experience with infrastructure operations, network, interfaces, and Load Balancer topics
- Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution
- Excellent English communication skills with customer-facing experience
#AccentureFlex #ProfessionalServices #SAPConsultant #CloudServices #ITSupport
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Accenture plc is an Irish-domiciled multinational company that provides consulting and processing services.
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