• Job Description

  Req#: 2149260
  !*!

  Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.
  
  

  About Cognizant’s SAP Practice

  Cognizant’s SAP practice is part of our Enterprise Platform Services (EPS) unit. In Cognizant’s SAP practice, we help enterprises maximize business value in the digital economy. As part of this practice, you will drive digital acceleration, to prepare our clients for the approaching autonomous business by unlocking the value of digital with industry-specific outcomes. Our extended service portfolio and business solutions help our clients gain competitive leadership, discover new revenue streams and achieve business agility—all with the operational mandates of cost and efficiency.

  Cognizant is a Global Strategic Service Provider (GSSP) of SAP services with presence across the World. Our strong client base includes 13% of Fortune 500 companies, 3 of the top 5 Fortune 500 Pharma companies, 2 of top 5 Fortune 500 technology companies 3 of top 5 Fortune 500 Industrial companies, and 4 of top 5 Global Animal health companies by turnover.

  We are certified in multiple SAP technologies. Our strong credentials include Global SAP Certified Provider of SAP BTP Operations, Global SAP Certified Provider of SAP Cloud and Infrastructure Operations, Global SAP Certified Provider of DevOps, Global SAP Certified Provider of SAP S/4HANA Solutions Operations, Global SAP Certified Provider of SAP SuccessFactors Solutions Operations, Global SAP Certified Provider of SAP HANA Operations, and Global SAP Certified Provider of SAP Business Suite Solutions Operations.

  With Cognizant SAP, there are diverse career opportunities available to candidates due to our strong ecosystem of Hyperscalers (Microsoft, Google, AWS etc), Partnership with next gen technology providers like BluePrism, Automation anywhere; as well as companies like Syniti, Signavio and Qualtrics and of course, across SAP technologies and products like S/4HANA, Cloud & Technology ECC, SuccessFactors, BTP, Signavio, CX and Digital Commerce and Analytics. Candidates also get exposure to functional and domain consulting and SAP strategy & road mapping.

  Cognizant Technology Solutions is currently seeking a highly skilled SAP Hypercare Manager who will be catering to the North America customers and involves supporting proactive and reactive business opportunities such as managed services and transformation. The individual will be closely working with our onsite sales / delivery teams, and participate in solution discussions, and workshops.

  Role: SAP S4HANA Hypercare Manager

  Job Level: Manager

  Location: Remote- supporting Pacific Time zone hours with occasional travel to customer locations.

  Duration: Full Time only - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

  Role Summary:

  • Handle SAP S/4 multi-sites rollouts, including hypercare planning, hypercare execution, monitoring the hypercare progress and run hypercare command center.
  • Able to plan and lead daily hypercare status calls with multiple work-streams and customers at all levels – including client’s business, IT and Service provider’s deployment team.
  • Responsible for Hypercare status reporting, dashboards, metrics.
  • Handles Hypercare exit criteria.

  Role Qualifications:

  • 6+ years’ experience of SAP S/4 multi-sites rollouts including hypercare planning, cutover / hypercare execution, monitoring the hypercare progress and run hypercare command center.
  • Able to work with functional and technical teams to do Root Cause Analysis (RCA) and create proactive actions based on root causes identified.
  • Experience with SAP Hypercare status reporting, dashboards ad metrics.
  • Familiar with hypercare exit criteria.
  • Comfortable connecting with customers from business and IT at all levels
  • SAP S/4 functional experience in at least one of the modules – OTC or MM/WM preferred
  • Experience in at least 2 end to end implementation of SAP S/4 global programs preferred

  The annual salary for this position is between $119,000-$147,000 depending on experience and other qualifications of the successful candidate.

  This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

  Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave

  Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

• About the company

  Cognizant is a multinational technology company that provides business consulting, information technology and outsourcing services.

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