• Job Description

  Req#: 21985

  As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

  Together, we keep everyday life moving to build a better tomorrow

  Hiab is looking for a SAP solution coordinator. The solution coordinator has a pivotal role in developing and supporting order to cash processes in SAP, specifically with SD,CS, MM. The person will work as the liaison between the key users in our different markets, IM organization, solution owners and suppliers. SAP is the ERP for Hiab sales organizations and is a critical platform for many of our processes. SAP is also integrated tightly to other applications and works as a master data repository e.g. for accounts, material and install base master data.

  The location of the position could be any Hiab location in Finland.

  Main tasks and responsibilities:

  • Support the SAP key users in the area of responsibility. Key Users supporting End Users
  • Organize regular key user meetings to assess the status of ongoing support, system and training needs and to update the key users
  • Provide Release Note information of system changes to Key Users, to enable them to forward to End Users
  • Provide planned and on-demand training to SAP key users on new or changed functionality to the extent it affects their usage of the system
  • Provide authorization approval and verify SAP roles for new or existing users
  • Align business requirements with the business management and interpret the effect of business strategy implementation and changes
  • Identify business process improvements and changes and collect and specify change requirements to the application that will better support these processes
  • Coordinate AIMS CR (Change Request) process; Create CR`s, conduct and coordinate testing and inform Key Users for upcoming changes
  • Coordinate Template CR`s UVT testing and inform Key users for upcoming changes for when impacting local business
  • Cooperation with other solution coordinators. Specifically the logistics / finance cooperation for the same solution area is required. Align requirements and share knowledge with solution coordinators in the same field of expertise. Close co-operation also with the Solution Owners and Configuration Owners for the applicable business processes
  • Attend development projects or additional bigger support tasks approved by Solution Coordinator`s Line Manager. E.g. system upgrade projects
  • Participate/organize different meetings in the solution landscape
  • Documenting the processes in the area of responsibility for example for training purposes

  What you’ll need to succeed:

  • Education:
    • BBA/MBA economics or information management
  • Experience:
    • Experience in SAP order to cash process
    • JIRA knowledge
    • Process and system development
  • Competencies:
    • Customer service mind-set
    • Analytical, detail oriented with a focus on solving problems
    • A thorough knowledge of the business processes and operations in area of responsibility
    • Expertise of the corresponding SAP solution functionality in own business knowledge area
    • Experience as ERP super or key user preferred with SD, CS, MM
    • Understanding of change management practices within own organization
    • Strong communicator
    • Ability and authority to bring together different stakeholders and funnel ‘local’ business requirements in global solution framework
  • Language Skills:
    • English requirement: excellent verbal and writing skills

  You will be part of

  We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

  More benefits:

  We offer a competitive salary and comprehensive benefits package geared to boost health and wellbeing.All our employees are offered comprehensive Learning & Development opportunities, annual development plan and career progression opportunities. In most of our positions, you have flexible working hours and hybrid work (combination of remote work and on-site work). At Cargotec, you will join a truly international working environment and support making global trade faster, smarter and more sustainable - smarter cargo flow for a better everyday.

  Interested to join?

  If you are excited about this opportunity, please submit your application with your CV today!
  

  For more information on the position please contact Elina Kronback, Director, Sales Systems & Tools.
  
  Email address: Elina.Kronback@hiab.com
  Phone number: +358 50 3904852
  
  Please note that the interview process may begin before the closing date of the job posting. Applications and CVs sent via email are not taken into consideration.
  
  Please also note that the recruitment process for this position is coordinated by our HR team part of Cargotec Business Services based in Bulgaria.

  Hiab is part of Cargotec

  Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.

  Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com

  Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people. www.cargotec.com

• About the company

  Cargotec Oyj is a Finnish company that makes cargo-handling machinery for ships, ports, terminals and local distribution.

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