• Job Description

  Req#: A3248-25-2026?language=en&page=288&sort=publicationDateDesc

  Job summary

  We are looking for someone who is an enthusiastic, hardworking and diligent to join our team. The role involves helping streamline the flow of clinical correspondence through the Practice to the most appropriate person/action, coding and actioning. This requires that all incoming letters/documents are processed safely and accurately in accordance with Practice Protocol.

  Main duties of the job

  Manage the entry of patient data from all types of correspondence.

  Read, code, action and file all correspondence via Workflow on Docman and Emisweb systems.

  Identify any key clinical data from correspondence, such as new diagnosis, BP recordings, smoking status, and action accordingly.

  Help monitor incoming emails, and other administration duties.

  Maintain Confidentiality at all times.

  About us

  We are a friendly Surgery with 4 GP Partners, 4 Salaried GP's, 2 ANP's, 3 Practice Nurses, 2 Health Care Assistants and Visiting Paramedics. We are also a training Practice and currently have 3 GP Trainees. We have approximately 9000 patients, who are supported by our admin and reception teams. We are also part of the Neston & Willaston PCN, providing outstanding services to the patients of Neston.

  Our aim is to deliver the best possible healthcare to our patients and support one another in that process.

  Details

  Date posted

  04 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A3248-25-2026

  Job locations

  Mellock lane

  Little Neston

  Neston

  Cheshire

  CH64 4BN

  
  

  Job description

  Job responsibilities

  • Open all incoming mail and workflow, code and action incoming patient documentation accurately, safely.
  • Ensuring letters from external sources are actioned accordingly.
  • Checking of data to ensure accuracy, identify key clinical data from correspondence, code and action.
  • Assist with other administrative duties, monitor emails, and Patchs
  • Good communication required with both external and internal Depts.
  • Ensure the clinical computer system is kept up to date with accurate details recorded.
  • Ensure accurate completion of all necessary documentation associated with patient health care.
  • Ensure collection and maintenance of statistical information required for regular and ad hoc reports.
  • Regular update of system reviews as required and attendance to training in this regard.
  • Regular update and awareness of read code changes.
  • Distribute general emails to appropriate members of the team.
  • Action EMIS and Docman tasks
  • Awareness of GP contract requirements.
  • To be involved in the training of new staff as delegated by the Partners or Practice Manager.
  • Attend and participate in practice meetings as required.
  • Attend mandatory and appropriate training as required.
  • Any other delegated duties considered appropriate to the post including photocopying, filing and scanning

  Job description

  Job responsibilities

  • Open all incoming mail and workflow, code and action incoming patient documentation accurately, safely.
  • Ensuring letters from external sources are actioned accordingly.
  • Checking of data to ensure accuracy, identify key clinical data from correspondence, code and action.
  • Assist with other administrative duties, monitor emails, and Patchs
  • Good communication required with both external and internal Depts.
  • Ensure the clinical computer system is kept up to date with accurate details recorded.
  • Ensure accurate completion of all necessary documentation associated with patient health care.
  • Ensure collection and maintenance of statistical information required for regular and ad hoc reports.
  • Regular update of system reviews as required and attendance to training in this regard.
  • Regular update and awareness of read code changes.
  • Distribute general emails to appropriate members of the team.
  • Action EMIS and Docman tasks
  • Awareness of GP contract requirements.
  • To be involved in the training of new staff as delegated by the Partners or Practice Manager.
  • Attend and participate in practice meetings as required.
  • Attend mandatory and appropriate training as required.
  • Any other delegated duties considered appropriate to the post including photocopying, filing and scanning

  Person Specification

  Qualifications

  Essential

  • Educated to a good general standard

  Experience

  Essential

  • Read code experience needed or as a minimum, medical terminology, or GP Practice experience.
  • Skills and Understanding
  • An ability to use own judgement, resourcefulness and common sense, while adhering to practice limitations
  • Good keyboard and computer skills
  • Flexibility to provide cover for absent colleagues, sometimes at short notice.
  • Excellent communication skills
  • An understanding, acceptance, and adherence to the need for strict confidentiality and data protection.
  • Caring, kind and empathetic at all times.
  • Experience of working in a medical environment is desirable but not essential

  Desirable

  • Knowledge of Emisweb and Docman

  Person Specification

  Qualifications

  Essential

  • Educated to a good general standard

  Experience

  Essential

  • Read code experience needed or as a minimum, medical terminology, or GP Practice experience.
  • Skills and Understanding
  • An ability to use own judgement, resourcefulness and common sense, while adhering to practice limitations
  • Good keyboard and computer skills
  • Flexibility to provide cover for absent colleagues, sometimes at short notice.
  • Excellent communication skills
  • An understanding, acceptance, and adherence to the need for strict confidentiality and data protection.
  • Caring, kind and empathetic at all times.
  • Experience of working in a medical environment is desirable but not essential

  Desirable

  • Knowledge of Emisweb and Docman

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Neston Surgery

  Address

  Mellock lane

  Little Neston

  Neston

  Cheshire

  CH64 4BN

  
  

  Employer's website

  https://www.nestonsurgery.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Neston Surgery

  Address

  Mellock lane

  Little Neston

  Neston

  Cheshire

  CH64 4BN

  
  

  Employer's website

  https://www.nestonsurgery.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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