NHS

Scheduler


Pay31,081.00 - 33,665.00 / year
LocationLondon/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9259-25-1132?language=en&page=125&sort=publicationDateDesc

      Job summary

      We are looking to recruit x4 schedulers for a busy Admissions department at Whipps Cross Hospital. This is a full-time position for 37.5 hours Monday to Friday 09:00 AM to 17:00 PM. The successful candidate must be able to work within a team and be able to use their own initiative and prioritize workload. The ability to forge close working relationships with Hospital administration staff, Clinical staff and other colleagues is essential to the post.This is a fast-paced department requiring a proactive candidate to join the team. The job will entail face to face contact with patients, clinicians, pre-assessment nursing staff and ward clerks and therefore requires the ability to multitask and have excellent communication skills both written and oral.The successful candidate will be responsible for booking pre-assessment and surgery appointments and undertaking validation work so RTT knowledge and good CRS knowledge is essential.

      Main duties of the job

      To ensure provision of comprehensive and efficient booking and scheduling services for patients, that adhere to the Trusts Access policy with national and local access targets.The role requires the post holder to develop efficient and effective systems of work to ensure that patients experience good communication, choice, and a personal and responsive service.To provide a consistent approach across the trust, standard operating procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered to.

      About us

      Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

      The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

      Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

      We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

      Details

      Date posted

      14 May 2025

      Pay scheme

      Agenda for change

      Band

      Band 4

      Salary

      £31,081 to £33,665 a year Per Annum Inc

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      259-7210610WXH

      Job locations

      Whipps Cross University Hospital

      Whipps Cross Road

      London

      E11 1NR


      Job description

      Job responsibilities

      The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

      Job description

      Job responsibilities

      The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

      Person Specification

      Experience

      Essential

      • Office work (6 months) Including filing, phones, taking messages etc.
      • Dealing with people
      • Customer Care
      • CRS Experience

      Desirable

      • Booking patients

      Skills

      Essential

      • Interpersonal Skills
      • Ability to work within a Team
      • Willingness to undertake a wide range of different roles
      • Communicate with people
      • Literate
      • Numerate
      • Common sense approach to problems
      • Able to work to deadlines
      • Work under pressure

      Desirable

      • Ability to teach others new skills

      Knowledge

      Essential

      • Computerised systems
      • RTT
      • Cancer Pathways

      Qualifications

      Essential

      • GCSE
      Person Specification

      Experience

      Essential

      • Office work (6 months) Including filing, phones, taking messages etc.
      • Dealing with people
      • Customer Care
      • CRS Experience

      Desirable

      • Booking patients

      Skills

      Essential

      • Interpersonal Skills
      • Ability to work within a Team
      • Willingness to undertake a wide range of different roles
      • Communicate with people
      • Literate
      • Numerate
      • Common sense approach to problems
      • Able to work to deadlines
      • Work under pressure

      Desirable

      • Ability to teach others new skills

      Knowledge

      Essential

      • Computerised systems
      • RTT
      • Cancer Pathways

      Qualifications

      Essential

      • GCSE

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Barts Health NHS Trust

      Address

      Whipps Cross University Hospital

      Whipps Cross Road

      London

      E11 1NR


      Employer's website

      https://www.bartshealth.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      Barts Health NHS Trust

      Address

      Whipps Cross University Hospital

      Whipps Cross Road

      London

      E11 1NR


      Employer's website

      https://www.bartshealth.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.