• Job Description

  Req#: 79760

  Pay Range

  $23.03-$34.67

  Company Overview

  The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

  Please review important announcements about vaccination requirements and our upcoming EHR implementation by clicking here.

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  Your Career Hub profile is submitted to the hiring team as your internal resume. Please be sure your profile is fully complete with your skills, relevant experience and education (if required). Click here to learn more. Please note, this link is only accessible for MSK employees.

  Job Description

  Scheduler, Radiology

  The Department of Radiology at MSK works to ensure patients are scheduled appropriately and efficiently for procedures. We schedule CT, MRI, Ultrasound, Mammography, Bone Densitometry, and Nuclear Medicine procedures. We help to provide general patient information, specific prep instructions, and directions to procedure areas. We confirm appointments, direct calls, and resolve concerns.

  We are seeking a Scheduler to join our team!

  Role Overview:

  • Schedule all outpatient procedures according to patient needs and specified scheduling parameters, screen patients according to the guidelines, and give pre-procedure instructions for blood work and instructions for fasting
  • Answer the telephone using accurate telephone techniques and procedures in an efficient manner and handle each inquiry in a proficient and courteous way
  • Confirm all appointments starting 48 hours before the procedure and follow up with patients who have not been confirmed 24 hours before their procedure, maintaining a centralized database of confirmation calls and emailing modality with cancellations and patients who could not be confirmed.
  • Reschedule and cancel appointments as requested.
  • Register new patients in RMS and advise them that they will receive a call from Registration prior to their procedure.
  • Register outside MDs who are not in the system by finding their NPI numbers, addresses, and phone numbers either from the patient or by calling the doctor’s office. Add their information into RIS.
  • Work as part of a team by cooperating with other Radiology staff members and all Center personnel, participating in training, orientation, and mentorship for new schedulers.
  • Completes special projects as assigned by the manager or supervisor.

  Key Qualifications:

  • Experience with computers, preferably with scheduling software (Radiology)
  • Familiarity with Medical Terminology

  Core Skills:

  • Quick learner when facing new situations
  • Confident under pressure
  • Articulate and able to deliver messages in a clear, compelling, and concise manner
  • Able to quickly and decisively take action in constantly evolving, unpredictable situations
  • Energized when faced with ambiguity and uncertainty
  • Detail-oriented
  • Outstanding organization and communication skills

  Additional Information:

  • Location: Joy Building, 321 E. 61st Street, Manhattan
  • Schedule - M-F, 10:30 am – 6:30 pm, Hybrid (once fully trained). Required to come into the office for mandatory meetings, equipment failure, or when management deems it necessary.
  • Reporting to the Manager, Hospital Operations

  Pay Range: $23.03 - $34.67/hr.

  Helpful Links:

  • MSK Compensation Philosophy
  • Review Our Greats Benefits Offerings

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  #LI-POST

  Closing

  MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

  Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• About the company

  Memorial Sloan Kettering Cancer Center is a cancer treatment and research institution in New York City, founded in 1884 as the New York Cancer Hospital.

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