Employer Industry: Pediatric Healthcare

Why Consider this Job Opportunity:
- Salary up to $32.90/hr
- Annual incentive pay based on performance
- Generous benefit package including medical, dental, vision plans, and more
- Opportunities for career advancement and growth within the organization
- Mission-driven organization dedicated to providing superior patient care
- Top-ranked pediatric hospital in Washington and the Pacific Northwest

What to Expect (Job Responsibilities):
- Schedule accurate and timely appointments for patients and families
- Provide excellent customer service and support to patients, families, and clinic partners
- Coordinate scheduling across specialties in Ambulatory Specialty Clinics
- Communicate effectively with internal and external partners
- Demonstrate empathy, attention to detail, multitasking abilities, and commitment to teamwork

What is Required (Qualifications):
- High school diploma or equivalent experience
- Minimum of one (1) year customer service and/or administrative support experience
- Experience using computers with a high degree of accuracy
- Complete epic training and obtain a passing score on the End User Proficiency Assessment (EUPA) test within 2 weeks of start date

How to Stand Out (Preferred Qualifications):
- Bachelor’s Degree
- Three (3) years experience working in a health care setting or related field
- Significant experience working with the general public in a health care/customer service environment
- Familiarity with other cultures/bilingual skills
- Experience in Epic Cadence

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