University of Toronto

Scheduling Officer


PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 34007

      Date Posted: 09/19/2023
      Req ID: 34007
      Faculty/Division: VP & Provost
      Department: Learning Space Management
      Campus: St. George (Downtown Toronto)
      Position Number: 00039725

      Description:

      About us:

      Learning Space Management (LSM) has the mandate of stewardship of the University’s classrooms and testing space, focusing on the delivery of academic activities through academic scheduling, classroom design, classroom technology and accommodated testing. This holistic perspective allows each member of the team to work together, share experiences and better understand how their decisions and deliverables impact other team members and results. In this way,we can better leverage opportunities and synergies amongst the team to benefit the university community as a whole and better support the University’s mission.

      Your opportunity:

      The Academic Scheduling Team at LSM is a collaborative group that works together to support the academic mission of the University, throughout the year in a diverse series of processes. Reporting to the Manager, Academic Scheduling, the team works with divisional contacts, registrarial staff and professors to schedule classrooms and exams, understanding the specific pedagogical needs through different divisions, departments, and professors and uses that knowledge to appropriately manage classroom selection and schedule exams andmidterms. The team also collects information from their contacts regarding classroom maintenance and accommodations to ensure that classrooms are functioning well and accommodations are supported.

      Your responsibilities will include:

      • Collecting and organizing course and/or room requirements for scheduling
      • Reviewing submitted requests for appropriate information and applying knowledge of divisional pedagogy and preferences in the selection of space
      • Creating and coordinating examination timetables
      • Resolving scheduling complaints
      • Developing and maintaining procedures for the allocation of instructional space and equipment
      • Creating and running queries to gather data from various sources to report on utilization, and trends to enhance and support planning and advising on future requirements in the University’s classrooms
      • Conducting detailed data analysis to inform management decision making
      • Advising management and other clients and divisions within the university of changes and protocols that would improve the utilization of University classrooms and the classroom scheduling process

      Essential Qualifications:

      • Bachelor's Degree or acceptable combination of equivalent experience
      • Minimum three (3) years of recent and related experience with scheduling operations in a post-secondary setting
      • Minimum two (2) years of demonstrated and recent experience as a user of InfoSilem or another course/exam scheduling software
      • Experience in the development and/or scheduling of courses in an academic division or registrar's office
      • Experience analyzing data and producing reports
      • Experience writing queries to extract data from a database
      • Experience with ROSI or a similar student information system
      • Accurate data entry and keyboarding skills
      • Writing SQL Queries, data analysis, and report preparation skills
      • Excellent oral, written communication, and interpersonal skills
      • Superior planning and organizational skills with the ability to manage strict deadlines
      • Advanced skills with Microsoft Office Suite, especially Access and/or Excel


      Assets (Nonessential):

      • Understanding of the University’s facilities, service agencies and procedures and divisional structures


      To be successful in this role you will be:

      • Communicator
      • Cooperative
      • Meticulous
      • Organized
      • Problem solver
      • Team player

      Closing Date: 10/09/2023, 11:59PM ET
      Employee Group: USW
      Appointment Type: Budget - Continuing; We are recruiting 2 positions; One is a mat leave year term position; The other one is a continuing position.
      Schedule: Full-Time
      Pay Scale Group & Hiring Zone:
      USW Pay Band 11 -- $73,748 with an annual step progression to a maximum of $94,310. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
      Job Category: Administrative / Managerial
      Recruiter: Fiona Chan

      Lived Experience Statement
      Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

  • About the company

      The University of Toronto is a public research university in Toronto, Ontario, Canada, located on the grounds that surround Queen's Park.