• Job Description

  Req#: R92448

  We are striving to be at our very best and we want our employees to do exactly the same.

  We are transforming the way we work so we can unfold our potential as a business. We’re excited about the future and the amazing things we’ll achieve along the way. But transforming our business also means you can unleash your own potential.

  We have a strong history of taking chances on people, supporting them and offering stretch and challenge. We want everyone to look forward to their future with Maersk.

  We offer:

  In Maersk, we put you in the driver seat of your own career, and you will be trusted and empowered to take on new challenges.

  In this interesting role you will own and manage the customer experience.

  You will have the responsibility for end-to-end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customer.

  Ideally you will be based in Aarhus, Denmark – but for the right candidate other European locations will be considered.

  Key Responsibilities

  One of your main areas of responsibility will be to manage end-to-end shipment process, in compliance with relevant company procedures and agreements with customer.

  You will own all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders.

  
  

  Who are we looking for

  The successful person will have a relevant education combined with some hands on experience.

  The ideal candidate will have solid experience in the end to end process for optimizing customer experience.

  Experience within Air freight is an advantage, but not a requirement.

  Furthermore you:

  • Have strong interpersonal and team working skills with a “self-starter” attitude
  • Should have a strategic and analytic mind-set and have experience of working with multiple stakeholders across cultures and seniority
  • Are able to zoom in on the relevant details while keeping the holistic overview at the same time.
  • Are structure and detail-oriented
  • Proven ability to influence without authority and engage confidently with leaders at all levels
  • Have a high level of English.

  If you can see yourself as our perfect fit, then apply for the position. If you have any questions, do not hesitate to reach out to Stinne Damgaard, Phone +45 2893 3002

  Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

  We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

  SCM Customer Experience Partner, Export,

• About the company

  5981333 AP Møller – Mærsk A/S, also known simply as Maersk, is a Danish shipping company, active in ocean and inland freight transportation and associated services, such as supply chain management and port operation.

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