J.P. Morgan

Scorecard Center of Excellence Business Analysis Manager


PayCompetitive
LocationHeathrow/FL
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 210443141

      Dynamic and Strategic Leader Needed

      The Business Analysis Manager role is to bring performance management capabilities and consistency across the 38K employees. By delivering on objectives which create operational efficiency, improved productivity, and reduced performance variability.

      Job Summary: As a Business Analysis Manager, you will lead a team of 5-7 Relationship Managers who are focused on providing scorecard management and oversight to Consumer and Community Banking (CCB) Operations. The Scorecard Center of Excellence (COE) team will achieve savings through a developed support structure and by empowering a high-performing organization with our customers at the center of everything we do.

      Job Responsibilities

      • Lead a team of Relationship Managers who are focused on providing scorecard management and oversight to Consumer and Community Banking (CCB) Operations
      • Facilitate an end-to-end scorecard change management process which includes scorecard design, change communication, scorecard platform builds and post implementation validation
      • Establish appropriate scorecard goals to drive consistent performance improvement and alignment with financial and business targets
      • Lead a consistent scorecard treatment within Consumer and Community Banking (CCB) Operations by ensuring scorecard alignment with the Performance Excellence Standards and Best Practices

      Required Qualifications, Capabilities and Skills

      • Bachelor's degree in a strategic or financial discipline, and/or 5 plus years of relevant experience
      • Advanced analytical skillset
      • Ability to interact independently and present to various levels of senior management
      • Proficient in creating executive level recommendations that include well developed strategic direction
      • Capable of managing and prioritizing multiple initiatives in a dynamic environment with tight timelines
      • Possess superior strategic, process improvement, and problem-solving skills
      • Ability to effectively demonstrate the firmwide Manager Capabilities
  • About the company

      J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

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