• Job Description

  Req#: R40863

  Job Description:

  Scrum Master

  Member Solutions

  REMOTE USA

  COMPANY

  Since 1991, Member Solutions, a division of Jonas Software, has been a trusted partner for membership-based businesses across North America, specializing in comprehensive billing and member management solutions. With deep expertise in serving martial arts studios, fitness centers, gymnastics clubs, dance schools, and a wide range of other wellness and recreational facilities, we empower our clients to streamline their operations and foster stronger, more connected communities.

  Our Software-as-a-Service (SaaS) products, combined with managed billing services, are designed to simplify the complexities of business management—from ensuring accurate invoicing and collections to staying compliant with industry regulations. Headquartered in Hatboro, Pennsylvania, with a growing global presence, we are committed to our 'software for life' philosophy. This approach goes beyond providing top-tier technology; it’s about building lasting partnerships, understanding the unique needs of our clients, and consistently delivering exceptional service.

  
  HOW WE WORK

  
  We like operating at full throttle in a collaborative group of startup veterans and novices who debate the right way to do things and are empowered to take smart risks, find brilliant solutions, and build things that better the well-being of our customers and theirs. We’re doing our best work ever, learning from our mistakes, improving on our successes, and finding abilities we didn’t know we had for using sophisticated logic and business intelligence to make bedrock business principles accessible and intuitive to small and enterprise businesses alike.

  WHAT YOU’LL DO

  We are seeking an experienced Scrum Master to join our development team. The Scrum Master will be responsible for facilitating the Scrum process and ensuring that the development team is able to work effectively and efficiently. The Scrum Master will provide coaching and guidance to the team to help them improve their skills and deliver high-quality results.

  • Organize and facilitate agile activities and ceremonies including daily stand-up meetings, iteration reviews, retrospectives, iteration and release planning, and product backlog refinement sessions.
  • Collaborate closely with the product owner to manage the backlog.
  • Effectively manage user story estimation and forecasting.
  • Proactively identify and resolve impediments to team progress.
  • Represent the team at broader planning and coordination sessions (e.g., Scrum of Scrums).
  • Support the team in using agile planning and development tools such as Azure Devops.
  • Experiment with new practices and frameworks to improve team outcomes.
  • Contribute to the advancement and improvement of agile practices within the organization.
  • Communicate with leaders across the organization to ensure transparency into delivery progress, challenges, and risks.

  WHO YOU ARE

  As a Scrum Master, you are a servant-leader responsible for facilitating the Scrum process for your development team. You are a coach, facilitator, and leader who helps the team follow Scrum values, practices, and rules. You are knowledgeable about Scrum and Agile principles and have experience with a variety of techniques and tools that can help the team be more effective. You also serve as a buffer between the team and external influences, protecting the team from distractions and interruptions. You are able to foster a collaborative and transparent culture within the team, and you continuously work to improve the team's process and effectiveness.

  • Bachelor's degree in engineering, computer science, or a related field.
  • 3+ years of experience with agile development.
  • Experience using agile delivery tools for managing progress and for reporting and analytics.
  • CSM or other relevant certification.
  • Deep knowledge of Agile delivery methodologies including SCRUM and Scaled Agile (SAFe®).
  • Experience working with Scrum tools and technologies.
  • 3+ years of experience managing multiple Scrum teams.

  HOW YOU’LL DO IT

  • Facilitate Scrum process for development team
  • Serve as coach and mentor for team
  • Protect team from distractions and interruptions
  • Foster collaborative culture within team
  • Facilitate decision-making and conflict resolution

  #LI-PP1

  Business Unit:

  Member Solutions

  Scheduled Weekly Hours:

  40

  Number of Openings Available:

  1

  Worker Type:

  Regular

  More About Jonas Software:

  Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

  Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

  Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

• About the company

  Jonas Software invests in the people, products, and services that help build your organization. Join our family of over 100 vertical market software companies today!

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