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Job Description Summary

Job Description

JOB TITLE: Scrum Master

SALARY: £61,000 – 68,000

LOCATION(S): Bristol, Edinburgh, Halifax

HOURS: Full Time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity

Would you like to join us in the Personalised Experiences and Communications (PEC) platform, to lead, direct and shape our approach to solving technical challenges ?

PEC is a business platform that sits within Consumer Relationships and plays a critical role in supporting the achievement of the Group strategic view. We work closely and collaboratively across the Platform leadership team to grow, protecting and deepening customer relationships. PEC enables & delivers personalised customer communications and experiences across all channels, media and business areas. This includes the data, analytics, and technology to unlock the value of differentiating our branded channel experiences, proposition, price and communication; as well as paper-free sustainable ambitions.

As a Scrum Master you’ll translate business requirements into technical solutions. And support the delivery of the labs objectives and key results. Working in a highly collaborative way, you'll drive efforts to create, build, support and improve our software, working closely with the product and engineering teams with lots of exciting new challenges. You'll be a core contributor to ensure good quality and engineering practices are followed in accordance with engineering transformation strategy.

Accountabilities:

• Run and facilitate scrum events, which includes sprint planning, sprint reviews, stand ups and retrospectives - ensuring colleagues are engaged and collaborate at the events.

• Help the team to continuously improve their efficiency to delivery incremental value to customers and colleagues, whilst adapting to customer & colleague feedback.

• Collaborate with the Product Owner and team, to ensure a balanced prioritised product backlog.

• Mentor and facilitate the team in self-organisation and cross-functionality, including delivering agile training and removing issues, blockers and impediments to the Team's progress.

• Identify and drive capability uplift in teams against strategic capabilities.

• Gain a detailed understanding of the application of agile risk management in the bank through experience of it or similar applications.

About us

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you’ll need

Dynamic and adaptable you're able to use and learn new skills in varying circumstances. You'll be curious about technology and understanding how things work. Passionate about Agile and embedding the principles across the team and the wider organisation, you have a continuous improvement mentality and ambition to finding new ways of working.

We'll also be looking for you to motivate and empower others, influence positively and bring energy and enthusiasm to the team.

Essential Skills:

• Broad and deep technical knowledge and experience of Agile Frameworks (such as the Scrum, Kanban, Lean, SaFE) and engineering excellence

• Practical experience of working in Agile environments

• Knowledge and some experience of other techniques that support Agile working, such as Dev Ops, Lean, System Thinking, Queueing Theory, Complex Adaptive systems, Theory of Constraints / Critical Chain

• Experience in mentoring and facilitating the team in self-organisation and cross-functionality

• Experience delivering agile training and mentoring in line with agreed outcomes

• Experience in contributing to agile maturity best practise across the Lab

And any experience of these would be really useful

• Offering mentorship, support and leadership to others.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.