• Job Description

  Req#: Req1219535
  SCUK Paralegal

  Country: United Kingdom

  We have an exciting opportunity to join our Regulatory Controls team as a Paralegal. Reporting to the Regulatory Counsel, the Paralegal is required to support the legal team to deliver legal services, advice, and support to the business in relation to commissions claims and escalated FOS Complaints to ensure that strategic and business objectives are delivered with legal risks being monitored and controlled.

  Responsibilities will include:

  • To assist in the provision of administrative and legal services for the business.

  • Drafting business case documents and responses to be provided to the Financial Ombudsman Service (FOS) in response to escalated Commissions Complaints

  • Preparing legal documents

  • Collation of documents for external counsel.

  • Review of case documentation for issued commission claims.

  • Handling confidential client or case information.

  • Creating reports for internal stakeholders.

  • Case Management

  • Supporting the development of processes and procedures in relation to commissions claims/complaints

  • Providing support and advice to the business areas in relation to initial commission claims/complaints

  • Delivery of ad-hoc tasks as directed by the Head of Legal/Legal Counsel

  What we’re looking for:

  • Strong MS Office skills (Excel, Word, Powerpoint)

  • Excellent verbal and written communication skills with the ability to build relationships internally and externally.

  • Sound knowledge of the UK regulatory framework, including FCA rules and guidance in relation to Consumer Credit, - (ideally, more specifically Motor Finance).

  • Ability to work on own initiative

  • Ability to analyse

  • Good time management and prioritisation skills

  • Excellent academic background to include degree (or equivalent)

  We have a range of benefits available which include:

  • Competitive salary of £25k - £30k dependent on experience

  • 27 days holiday per annum, plus bank holidays

  • Annual bonus based on personal and company performance

  • £500 flexible benefit allowance

  • Generous pension contributions

  • Employee assistance programme

  • Enhanced family friendly policies

  • Sharesave scheme

  • Gym passes at a reduced rate for 3,000 gyms, leisure centres etc

  • Local retail and high street brands discounts

  Equal Opportunities

  Santander Consumer Finance are an equal opportunities employer. Our customers come from a wide range of backgrounds, and so do our people. By reflecting and celebrating diversity in our workforce, we’ve created an inclusive culture, which adds real value to our business.

  When we talk about diversity, we’re not just paying lip service. It’s too important. Everyone here is selected, promoted, and treated on their aptitude and skills to do the job, irrespective of their gender, age, disability, race, religion & belief, or sexual orientation. It’s a culture where everyone counts, in which the diverse range of backgrounds and perspectives makes us stronger and helps us retain talented people and develop them to their full potential.

  What are the next steps:

  If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.

• About the company

  Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.

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