Employer Industry: Retail

Why Consider this Job Opportunity:
- Competitive pay rates
- Opportunity for permanent positions or additional seasonal opportunities based on performance
- Fully remote work from home position
- Training provided with a stipend for business expenses
- Benefits package including medical, vision, dental, retirement, and paid time away
- Merchandise discount and EAP resources available

What to Expect (Job Responsibilities):
- Act as a Brand Ambassador for the employer, providing world-class service to all Customers
- Troubleshoot and resolve customer service inquiries or issues via incoming phone contacts
- Provide critical service and product information to customers via incoming phone contacts
- Process orders and enter data into the order entry system via incoming phone contacts
- Track customer packages

What is Required (Qualifications):
- Reliable internet connection with minimum required speeds
- Quiet, distraction-free, secure home workspace
- Ability to work entire shift using a computer while stationed at a desk, wearing a headset
- Excellent communication and conflict management skills
- 6+ months experience in a customer service-focused environment

How to Stand Out (Preferred Qualifications):
- Understanding of computer systems and troubleshooting
- Flexibility to work a set schedule including nights, weekends, holidays, and required overtime
- Experience in a contact center, retail, hospitality, or food and beverage setting

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.