Nordstrom
Seasonal Customer Care Specialist 1 – Remote – Ohio
This job is now closed
Job Description
- Req#: R-642170
Employer Industry: Retail
Why Consider this Job Opportunity:
- Paid Training
- Opportunity for transition to permanent positions or additional seasonal opportunities based on performance
- Work from home subsidy for business expenses
- Flexible shifts including nights, weekends, holidays, and overtime
- Chance to be a Brand Ambassador for Nordstrom, providing world-class service to customers
What to Expect (Job Responsibilities):
- Act as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers
- Successfully troubleshoot and resolve all customer service inquiries or issues via incoming phone contacts
- Provide Customers with critical service and product information, ensuring customer satisfaction via incoming phone contacts
- Process orders and enter data into order entry system via incoming phone contacts
- Track customer packages
What is Required (Qualifications):
- Ability to meet the Nordstrom Remote Work Policy and detailed expectations
- Reliable Internet connection with specific minimum speeds
- Quiet, distraction-free, secure home workspace
- Excellent communication skills
- Conflict management skills and professional composure
How to Stand Out (Preferred Qualifications):
- 6+ months experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage
#RetailJobs #CustomerService #WorkFromHome #PaidTraining #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.
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