Sitel Group
Seasonal Customer Support Specialist
This job is now closed
Job Description
- Req#: 389850
Employer Industry: Customer Experience Solutions
Why consider this job opportunity:
- Salary of $15 per hour
- Join a supportive community focused on engagement and recognition
- Internal growth opportunity, with 93% of the management team promoted from within
- Hands-on paid classroom-style training, along with ongoing job-specific training
- Employee discounts and referral bonuses
What to Expect (Job Responsibilities):
- Deliver exceptional personalized service to customers across various communication channels, including phone, email, and messaging
- Guide customers through tax platforms and procedures to ensure a smooth experience
- Assist customers effectively while multitasking and navigating between screens
- Provide technical customer service support as needed
- Maintain a quiet, distraction-free workspace during customer interactions
What is Required (Qualifications):
- Must legally be able to work in the U.S.
- Minimum age of 18 years
- High school diploma or equivalent
- Flexibility to work various shifts, including evenings and weekends
- Must pass a background check
How to Stand Out (Preferred Qualifications):
- Previous experience with technical customer service support is an asset
- Background in providing Square support from industries including retail or banking is a plus
#CustomerExperience #CustomerService #SeasonalEmployment #CareerGrowth #TechnicalSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home. In fact, around 93 percent of our non-agent positions are filled by internal talent today. We know our success is due to our diverse, talented and passionate people. Begin your journey today!
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