Uncommon Goods
Seasonal Customer Support Specialist (Remote)
This job is now closed
Job Description
- Req#: 6318483
Employer Industry: E-commerce and Retail
Why consider this job opportunity:
- Hourly wage of $20/hour
- Potential for extension beyond the seasonal position through December 2024
- 40% employee discount on products
- Casual and creative remote work atmosphere
- Opportunity to develop customer service skills in a supportive environment
- Flexible scheduling with full-time availability preferred
What to Expect (Job Responsibilities):
- Provide outstanding service to customers via phone, email, and chat
- Act as an advocate for customers, offering empathetic problem-solving in all interactions
- Efficiently identify and address customer issues, providing practical solutions
- Process orders and provide detailed product/service information
- Maintain accurate records of customer interactions and transactions
What is Required (Qualifications):
- Prior experience in customer service preferred
- Flexibility in scheduling; availability for weekend shifts is necessary
- Must provide own computer, high-speed internet, headset, and dedicated workspace
- Proficiency in customer service software and CRM systems
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience in remote customer service roles
- Strong problem-solving skills and ability to remain calm in stressful situations
- Ability to adapt to changing environments and learn new skills quickly
- Demonstrated independence and motivation with minimal supervision
- Knowledge of product quality and brand alignment
#EcommerceJobs #CustomerService #RemoteWork #SeasonalEmployment #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Uncommon Goods, LLC is a Brooklyn-based, privately held, American online and catalog retailer, founded in 1999.
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