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Job Description
- Req#: 389850
Employer Industry: Customer Experience Services
Why consider this job opportunity:
- Salary of $15 per hour
- Opportunity for career advancement with 93% of management promoted from within
- Supportive community focused on engagement and recognition
- Hands-on paid classroom-style training with ongoing job-specific training
- Employee discounts and referral bonuses
- Seasonal position with flexible scheduling options
What to Expect (Job Responsibilities):
- Provide exceptional personalized service to customers via phone, email, and messaging
- Guide customers through tax platforms and procedures to ensure a smooth experience
- Assist customers with technical support and navigate between screens efficiently
- Maintain a quiet and distraction-free workspace while assisting customers
- Collaborate with team members to enhance the overall customer experience
What is Required (Qualifications):
- Must legally be able to work in the U.S.
- Minimum age of 18 years
- High school diploma or equivalent
- Flexibility to work various shifts, including evenings and weekends
- Ability to pass a background check
How to Stand Out (Preferred Qualifications):
- Previous experience with technical customer service support
- Background in providing Square support from various industries, including retail or banking
- Strong communication and computer skills
- Excellent listening and communication skills, both written and verbal
#CustomerExperience #CustomerService #CareerOpportunity #SeasonalJob #TechnicalSupport
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