Baker Tilly US
Seasonal Customer Support Tax Expert - Remote
This job is now closed
Job Description
- Req#: 21875
Employer Industry: Accounting and Business Advisory Services
Why Consider this Job Opportunity:
- Competitive compensation range of $23 to $27 per hour
- Opportunity for seasonal work from January 2024 to April 2024
- Chance to provide tax support and advice to customers through video, phone, and chat
- Utilize expertise in tax preparation, technology troubleshooting, and resolving tax issues
- Work with a supportive team and utilize recommended research materials and resources
- Gain experience in translating complex tax terminology into easily understandable language
What to Expect (Job Responsibilities):
- Provide individualized troubleshooting, tax advice, and preparation assistance through video-enabled software and chat support
- Deliver accurate tax advice to customers in easy-to-understand terms
- Assist customers in gathering, organizing, and entering data through designated software platform
- Analyze and research a variety of tax matters to determine appropriate course of action for customers
What is Required (Qualifications):
- Minimum of two (2) seasons of tax preparation experience, with a minimum of 30 tax returns prepared each year
- Prior tax preparation experience in a tax practice or retail setting
- Knowledge of tax laws, tax concepts, and familiarity with form 1040 and all schedules
- PTIN is required (can be obtained online)
- Strong problem solving and research skills, and the ability to quickly use online resources to find answers
- Well-developed technical troubleshooting skills
How to Stand Out (Preferred Qualifications):
- College degree (a plus, but not required)
- Experience in customer service and problem resolution
- Strong communication skills, both written and verbal
- Familiarity with online tax research tools
#Accounting #TaxPreparation #CustomerService #SeasonalWork #Opportunity #CompetitiveCompensation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Baker Tilly US, LLP (Baker Tilly) is a leading advisory, tax and assurance firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow.
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