• Job Description

  Req#: SEASO018405

  Great News!
  Menzies Aviation is hiring for Part-Time Passenger Service Agents at the Milwaukee Mitchell International Airport. Join Menzies Aviation and be part of our family!

  • Pay $15.00/hr
  • Part Time Schedules - 12 to 16 hrs week
  • Paid Training
  • Uniforms Provided
  • opportunity for advancement to year round position

  Key Responsibilities

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Host self-service kiosks
  • Ensure that all work areas are organized
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Comfortable lifting/moving up to 70lbs of cargo and baggage
  • Some bending, stretching, pushing & pulling
  • Perform other duties as assigned

  Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk

  Qualifications

  • Must be at least 18 years of age
  • Must pass pre-employment Physical and drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting 70lbs
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior Customer Service Experience Strongly Preferred
  • Intermediate Computer Skills Required

  Knowledge, Skills and Abilities

  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

  Benefits

  • Three Health Plans through Meritain Health that offer a variety of coverage
  • Two Dental Plans through Delta Dental
  • Vision Insurance Plan through Met Life Vision
  • Accident Coverage Plan
  • Critical Illness Coverage Plan
  • Hospital Indemnity Coverage Plan
  • Company Paid Employee Basic Life and AD&D Insurance $20,000.
  • Voluntary Life and AD&D Insurance
  • Voluntary Short-Term and Long-Term Disability Insurance
  • 401K Savings Plan
  • Employee Assistance Program
  • Prepaid Legal Coverage Plan
  • Identity Theft Protection Plan
  • Pet Discount Coverage and Pet Insurance Plan
  • Uniform Provided
  • Advancement Opportunities

  Qualifications

  Education

  Required

  High School

  Behaviors

  Required

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Team Player : Works well as a member of a group

  Enthusiastic : Shows intense and eager enjoyment and interest

  Dedicated : Devoted to a task or purpose with loyalty or integrity

  Motivations

  Required

  Self-Starter : Inspired to perform without outside help

  Peer Recognition : Inspired to perform well by the praise of coworkers

  Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

  Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• About the company

  John Menzies plc is the holding company of Menzies Aviation, an aviation services business based in Edinburgh, Scotland, providing ground handling, cargo handling, cargo forwarding and into-plane fuelling.

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