Warwick Castle Resort, Warwick Castle
Warwick, WARWICKSHIRE, CV34 4QU
United Kingdom

Retail Host
Location: Warwick Castle, Warwick
Hours: This is a Seasonal Position, Need to be available weekends and Bank holidays. Evening work required at times up to approx 11pm. Must be available 7th and 8th for onsite training. must have full availability for October half term, day time and evening work.

We are currently recruiting for Seasonal Retail Hosts to join the UK’s most exciting Castle, home to the UK's largest birds of prey show The Falconers Quest and host to a number of spectacular Attractions and Events such as The Haunted Castle, Music Concerts and Christmas at the Castle which includes an ice rink and light show.

Reporting into the Assistant Retail Operations Manager you will join our guest obsessed commercial team. Offering ultimate customer service in one of our retail units across our 64 acres of beautiful grounds and gardens, including Pageant Field, the Peacock Garden and Central Courtyard.

We need energetic and fun loving people to help us exceed our customer expectations, delivering first class customer service and taking pride in the products we offer.

What we need from you:
* Have a passion for delivering excellent service
*A willingness to learn and develop your skills
* Have passion for our brand
* Have a keen eye for detail
* Be able to clearly communicate to our guest and your colleagues
* Most importantly have fun at work to create memorable experiences
* Previous retail experience is desirable

The Perks

Alongside 28 days holiday you can also look forward to enjoying a great benefits package including a Group Personal Pension Plan, Merlin Magic Pass, 25% discount in our retail shops and restaurants, 40% discount online on Lego, and much more!

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Human.Resources2@warwick-castle.com and one of the team will get back to you as soon as possible.

About Merlin
MERLIN ENTERTAINMENTS is the leading name in location-based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector over the last five years. Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates over 100 attractions, eleven hotels and three holiday villages in 23 countries, across four continents. The company aims to deliver memorable and rewarding experiences to its 54 million visitors worldwide, through its iconic global and local brands - including Madame Tussauds, SEA LIFE, LEGOLAND and the Coca-Cola London Eye - and the commitment and passion of its managers and 25,000 employees.