3-5 shifts per week (8 hours each). Flexibility to work during all typical store open hours (10am-8pm Mon-Sat, 11am-6pm Sun)

Description:

· Provide consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.

· Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions and service features.

· Educate and engage customers through product demonstrations.

· Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.

PRIMARY JOB DUTIES:

· Greeting/Queue Management

· Packing/Fulfillment

· Inventory Runner/Stocker

· In-Store Pickup & Curbside

· Accessory Sales

· Post-Sales Support (e.g. Device Setup, Accessory Install, etc)

· BPK (Bill Payment Kiosk) Support

SECONDARY JOB DUTIES:

· General Device Purchases

· Refunds, Exchanges, CLNR (Certified Like-New Replacements)

REQUIREMENTS:

· Customer service and/or sales experience

· One or more years of relevant work experience

· Excellent interpersonal, verbal skills and attention to detail

· Ability to multi-task in a fast paced team environment.

· Computer/POS proficiency

EDUCATION/CERTIFICATIONS:

· Minimum - High school diploma or GED.

· Preferred – Associates Degree

LOGISTICS:

This position (at 32-40 hours per week) requires -

· Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary

· Willingness to work across two locations within close proximity to one another (based on business needs).

Regards,

Lija Koshy

Sr. Specialist- Talent Acquisition

Ampcus Inc.

14900 Conference Center Dr, Suite 500,

Chantilly, VA 20151

703-589-9310 - Direct

703-637-7299 Ext -308 (V)

703-956-6996 (Fax)

Email ID: Lija.koshy@ampcus.com

www.ampcus.com