NHS

Secretary - Vauxhall Surgery


PayCompetitive
LocationChepstow/Wales
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: M0044-25-0098?language=en&page=617&sort=publicationDateDesc

      Job summary

      Salary Available Upon Request

      22.5 hours a week

      The Vauxhall Practice has an opportunity for an experienced Medical Secretary. The vacancy is part of a job share, to fit with our existing Medical Secretary.

      Previous experience of working in a medical practice would be an advantage. Flexibility is essential as the ability to provide holiday cover is required.

      Main duties of the job

      • Type referral letters, reports, and invoices

      • Liaise with hospitals, insurers, and solicitors

      • Manage patient records and confidential documents

      • Support the team with admin, meetings, and patient communications

      About us

      Practice looking after 9,100 patients in small town surrounded by Wye Valley area of outstanding natural beauty. High QAIF achievement and excellent prescribing record. EMIS Web clinical system. ANP, NP, clinical pharmacist and full nursing team. Part dispensing. GP Registrars, Medical Students and research active. Purpose built, practice owned premises.

      Details

      Date posted

      15 August 2025

      Pay scheme

      Other

      Salary

      Depending on experience Salary Available Upon Request

      Contract

      Permanent

      Working pattern

      Part-time, Flexible working

      Reference number

      M0044-25-0098

      Job locations

      Vauxhall Practice

      Vauxhall Lane

      Chepstow

      Gwent

      NP16 5PZ


      Job description

      Job responsibilities

      Typing of all doctors referral letters and medical reports and invoices. Recording same in patients computer notes.

      Liaising with hospital consultants and patients as required

      Receiving incoming and initiating outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries,

      Keeping register of all requests for medical reports from insurance companies for patients applying for insurance, directing requests to appropriate doctor, copying reports, completing payment details and sending to insurance companies and maintaining current file of copy reports.

      Monitoring all requests for medical reports for patients from employers, insurers, solicitors etc, directing requests to appropriate doctor, agreeing fees with doctor and person making request, typing/copying handwritten reports and sending to employers, insurers, solicitors etc with invoices as required.

      Monitoring all requests for patient notes, directing requests to appropriate doctor, agreeing fees with doctor and person making request, copying notes and sending to insurance companies/solicitors with invoices as required.

      Producing posters for health promotion and notices for patient information for use within the practice.

      Attending weekly practice meeting and taking of and distributing minutes.

      Summarising of patient's medical records.

      Job description

      Job responsibilities

      Typing of all doctors referral letters and medical reports and invoices. Recording same in patients computer notes.

      Liaising with hospital consultants and patients as required

      Receiving incoming and initiating outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries,

      Keeping register of all requests for medical reports from insurance companies for patients applying for insurance, directing requests to appropriate doctor, copying reports, completing payment details and sending to insurance companies and maintaining current file of copy reports.

      Monitoring all requests for medical reports for patients from employers, insurers, solicitors etc, directing requests to appropriate doctor, agreeing fees with doctor and person making request, typing/copying handwritten reports and sending to employers, insurers, solicitors etc with invoices as required.

      Monitoring all requests for patient notes, directing requests to appropriate doctor, agreeing fees with doctor and person making request, copying notes and sending to insurance companies/solicitors with invoices as required.

      Producing posters for health promotion and notices for patient information for use within the practice.

      Attending weekly practice meeting and taking of and distributing minutes.

      Summarising of patient's medical records.

      Person Specification

      Qualifications

      Essential

      • GCSEs (or equivalent) including English

      Desirable

      • RSA II or equivalent typing qualification
      • Medical terminology training
      • Evidence of continuing professional development

      Experience

      Essential

      • Previous experience in a medical secretarial or administrative role
      • Experience of working in a GP practice or healthcare setting
      • Experience of audio typing and minute taking
      • Experience of handling confidential information
      • Experience of dealing with external agencies (e.g. hospitals, insurers, solicitors)

      Knowledge and Skills

      Essential

      • Excellent typing and word processing skills
      • Proficient in Microsoft Office and clinical systems (e.g. EMIS, Vision)
      • Understanding of medical terminology
      • Ability to manage workload and prioritise tasks effectively
      • Strong written and verbal communication skills
      • Ability to produce professional documents and promotional materials
      • Discreet and respectful of confidentiality
      • Reliable and punctual
      • Flexible and adaptable
      • Team player with a positive attitude
      • Commitment to equality and diversity
      • Willingness to undertake training and development
      • Ability to work additional hours if required
      Person Specification

      Qualifications

      Essential

      • GCSEs (or equivalent) including English

      Desirable

      • RSA II or equivalent typing qualification
      • Medical terminology training
      • Evidence of continuing professional development

      Experience

      Essential

      • Previous experience in a medical secretarial or administrative role
      • Experience of working in a GP practice or healthcare setting
      • Experience of audio typing and minute taking
      • Experience of handling confidential information
      • Experience of dealing with external agencies (e.g. hospitals, insurers, solicitors)

      Knowledge and Skills

      Essential

      • Excellent typing and word processing skills
      • Proficient in Microsoft Office and clinical systems (e.g. EMIS, Vision)
      • Understanding of medical terminology
      • Ability to manage workload and prioritise tasks effectively
      • Strong written and verbal communication skills
      • Ability to produce professional documents and promotional materials
      • Discreet and respectful of confidentiality
      • Reliable and punctual
      • Flexible and adaptable
      • Team player with a positive attitude
      • Commitment to equality and diversity
      • Willingness to undertake training and development
      • Ability to work additional hours if required

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      GP Practice in Wales

      Address

      Vauxhall Practice

      Vauxhall Lane

      Chepstow

      Gwent

      NP16 5PZ


      Employer's website

      https://gpwales.co.uk (Opens in a new tab)

      Employer details

      Employer name

      GP Practice in Wales

      Address

      Vauxhall Practice

      Vauxhall Lane

      Chepstow

      Gwent

      NP16 5PZ


      Employer's website

      https://gpwales.co.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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