• Job Description

  Req#: 1012145

  SHIFT:

  Day (United States of America)

  Seeking Breakthrough Makers
  
  Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
  
  At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
  
  CHOP’s Commitment to Diversity, Equity, and Inclusion
  
  CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
  
  We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
  
  
  A Brief Overview
  Provides support and resource information to employees, participant families, vendors and visitors. This frontline receptionist/Greeter will be located at the main lobby desk of the Abramson Pediatric Research Center, The Colket Translational Research Building and the HUB for Clinical collaboration. Under the direction of the Security management team, provides assistance and direction to Contractors, Vendors, visitors and employees. Assist in relaying information about the building in collaboration with other departments and services. Providing optimum support services. The greeter/receptionist serves as a resource to those that need assistance.
  
  What you will do

  • This position provides temporary ID Badges to Contractors, Vendors, visitors, and employees after they verify their visit.
  • Enforces the building policies, (e.g., No personal mobility devices.)
  • Notifies security of alarm activations. Notifies 4CODE for medical emergencies.
  • Completes mandatory Occupational health requirements(Vaccines, Flu Shots)

  Education Qualifications

  • High School Diploma / GED Required

  Experience Qualifications

  • At least one (1) year Experience in a service setting involving direct customer contact. Required

  Skills and Abilities

  • Ability to work well within a team. (Required proficiency)
  • Ability to work independently with minimal supervision. (Required proficiency)
  • Strong customer service skills. (Required proficiency)
  • Particular sophistication in working with families, vendors and visitors under tremendous stress. (Required proficiency)
  • Good computer skills. (Required proficiency)
  • Ability to quickly learn new policies, procedures and processes. (Required proficiency)
  • Sensitivity to cultural diversity, differing needs and varying coping styles. (Required proficiency)
  • Proven ability to problem -solves and follows through with families in crisis. (Required proficiency)
  • Ability to prioritize multiple tasks. (Required proficiency)
  • Excellent communication skills. (Required proficiency)
  • Comfortable speaking to groups. (Required proficiency)
  • Sound judgment. (Required proficiency)

  
  To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
  
  Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
  
  EEO / VEVRAA Federal Contractor | Tobacco Statement

• About the company

  The Children's Hospital of Philadelphia is a children's hospital in Philadelphia, Pennsylvania, with its primary campus located in the University City neighborhood of West Philadelphia in the campus of the University of Pennsylvania.

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