QUALIFICATIONS

• Successful completion of a recognized program in Law and Security, Police Foundations or equivalent
• Current and valid Ministry Security Guard License issued by the Private Security and Investigative Services Branch
• Verifiable security, healthcare security or police experience is preferred
• Certificate in Non-Violent Crisis Intervention, Use of Force and tactical handcuffing is preferred
• Competent in MS Word, Excel, PowerPoint and email
• Thorough knowledge of investigative techniques, mediation skills and alternate dispute resolution methods
• Excellent customer service skills required
• Willing to take the initiative in emergency/crisis situations and accept responsibility
• Applicants must possess good oral and written communication skills, with the ability to follow oral and written instructions
• Demonstrated problem solving skills and ability to work with minimum supervision
• Ability to work in a team environment as well as independently

RESPONSIBILITIES

• Provides a safe and secure working environment for all visitors, patients, staff and general public
• Responds to calls for service appropriately and in a timely fashion
• Conducts preliminary investigations
• Performs proactive foot patrols, spot checks and/or surveillance
• Escorts personnel to and from parking lots or between buildings as requested
• Conducts Parking and Smoking Enforcement duties
• Locks and unlocks entrances and doors at scheduled times
• Conducts function tests of security and parking related equipment
• Accurately writes clear and legible reports
• Actively looks for safety hazards and takes appropriate corrective action
• Performs at all times in a manner consistent with safe working practices and the Occupational Health & Safety Act
• Will be in direct contact with switchboard operators and must carry pagers and hand-held tools
• Performs all other duties as assigned

St. Joe’s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other.