• Job Description

  Req#: R3805

  Impact

  As a Security IT Specialist located in Birmingham, AL you will you will provide both technical, security, and system administrative support for Shipt computer endpoints, primary communication systems, and enterprise security platforms. Each day you will work closely with your team to manage support ticket requests to provide team members any necessary technical support as well as evaluating and recommending system changes to further automate and reduce technical blockers.
  
  While no two days are the same you will be responsible for the management of common SaaS platforms such as Google Workspace, Slack, Zoom, and Microsoft 365. You will configure and maintain MDM systems, such as JAMF, to ensure team members’ devices are secure, are monitored according to cybersecurity best practices, and can safely access internal networks. Manage Shipt’s Apple/Mac laptop inventory by ensuring that all team members have all necessary hardware, devices are tracked and assigned accurately, devices are shipped to new team members, and devices are recovered from separated employees.

  What You’ll Need to Be Successful

  • You have a minimum 3+ years of experience in technical support or system administration
  • You have a Bachelor’s degree in Computer Science, Information Technology, or a related field
  • You have relevant certifications (CompTIA, Google Workspace Administrator, Microsoft 365 Administrator, JAMF100) is a plus
  • You have knowledge or experience with application and network security and ability to apply cybersecurity best practices
  • You have experience with Apple OS and Apple device diagnostic processes
  • Strong troubleshooting skills and ability to complete complex problem-solving for both software and hardware
  • Excellent verbal and written communication skills to assist and support less technical individuals

  Work Arrangement

  Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

  About Shipt

  Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

  At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.

  Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

  Please inform your recruiting contact upon initial connection if you need any accommodations.

  Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

  Pay Range:

  Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City:

  $75,900-$151,700

  All other locations:

  $63,100-$126,300

  Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

• About the company

  Shipt is an American delivery service owned by Target Corporation.

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