• Job Description

  Req#: 123334

  Location

  Omni Bedford Springs Resort & Spa

  Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.

  Job Description

  The Loss Prevention Officer will ensure that the resort guests, associates, and resort property are maintained in a safe and secure environment.

  Responsibilities

  • QUALIFICATIONS (Education, Knowledge, Training, and Work Experience)

    Qualified candidates will preferably have previous experience in a loss prevention/security role. Additionally, candidates must meet the following criteria:

    • High school diploma or GED (or an equivalent combination of education, training, and experience)
    • Friendly, outgoing personality
    • Able to maintain a calm demeanor and make sound decisions during times of heightened stress
    • Good interpersonal, written, and verbal communication skills
    • Strong attention to detail
    • Good organizational and time management skills
    • Strong computer skills, including a working knowledge of Microsoft Outllook, Word, and Excel
    • Ability to multi-task effectively
    • Valid drivers’ license
    • Must be able to pass a thorough background check, including pre-employment drug screen
    • Must be able to work all shifts, including AM, PM, and over-night
    • Must be 21 years or older

  ESSENTIAL FUNCTIONS

  • Performs security related rounds of the resort areas including, but not limited to:
    • All Restaurants
    • Lobby areas and Associate Entrance
    • Conference Rooms
    • Guest room floors
    • Executive/Sales/Administrative Offices
    • Back of the House Areas
    • Guest and associate parking areas
    • Golf course and related grounds maintenance facilities
    • Red Oak Lake
    • Hiking Trails (as required)
    • Other resort exterior areas (as required)
  • Visits all locations requiring special attention as frequently as required
  • Responds to emergency incidents and security-related requests
  • Ensure maximum guest, associate, and resort safety and security at all times
  • Be courteous, tactful, and helpful, but firm in enforcing resort policies and procedures
  • Maintain Daily Activity Log during each shift, as well as oral reports and emergency notifications delivered as directed by the established procedures
  • Performs duties as assigned by the Director of Loss Prevention and/or Loss Prevention Supervisor, and responds to directions from any Executive Committee member, Manager, or Assistant Manager
  • Create and maintain the highest standards of security at all times; be professional in attitude, appearance, and application.
  • Check associates leaving and entering the resort at the beginning and end of shift, or at any time when an associate leaves the resort
  • Collect all package passes and inspect parcels taken from the resort
  • Monitors the security of the receiving dock
  • Confiscates all unauthorized items and notifies the Director of Loss Prevention
  • Performs all necessary clerical requirements of the Loss Prevention Department under the supervision of the Director of Loss Prevention
  • Protect the resort from admission of undesirables and others not conducting legitimate business within the premises

  Qualifications

  • must be 21 years old and pass a background check, including pre-employment drug screen

• About the company

  Omni Hotels & Resorts is an American privately held, international luxury hotel company based in Dallas, Texas.

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