• Job Description

  Req#: SECUR001044

  Job Summary

  Under general direction, the Security Officer provides security services before, during, and after Overture Center events and enforces all facility rules and policies and City Ordinances. Work requires a variable schedule based on events.

  Essential Duties and Responsibilities

  To successfully perform this job, the individual must be able to perform each essential job function satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  1. Provides front-of-house security as well as security for banquets, parties, meetings, or other gatherings in various meeting rooms and theaters according to building policy. Sweeps theaters and rooms prior to events for explosive devices and other items that could harm the public, and takes appropriate action as needed including secondary sweeps to assess risk.

  2. Secures backstage and other areas of the facility requiring controlled access for authorized personnel. Provides security for artists' dressing rooms. Provides property protection for artists' equipment and personal property and escorts artists or special guests through public areas of the building and from building to vehicle when requested. Monitors entrance of Stagehands and cast/crew.

  3. Ensures patron and guest enjoyment and sense of comfort while attending Overture Center events. Utilizes knowledge of building, Overture Center policies, and relationships with staff and vendors to provide the highest level of customer service including assisting with greeting, directions, and way finding.

  4. Challenges patrons or unauthorized personnel and stops unauthorized activities or actions. Provides back-up to Ushers and other facility staff when confronted by uncooperative or unauthorized patrons or visitors.

  5. Staffs Command Center, controls access to backstage area, and performs all related duties. Monitors security camera system. Distributes generic access cards and keys as directed and tracks card and key return. Accepts and monitors all building deliveries and vendor access, logs packages, and notifies staff.

  6. Performs related work as required.

  Qualifications

  The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform this job.

  Education:	High school diploma/GED Current CPR/AED First Aid certification or ability to obtain CPR/AED First Aid certification preferred
  Experience:	1 year of experience in security services in the entertainment and/or hospitality industry, including the enforcement of rules and regulations or relevant experience
  Knowledge, Skills, and Abilities:	Ability to deal tactfully and effectively with large groups of people and to enforce rules and regulations Ability to handle diverse circumstances and activities Ability to deal effectively and communicate with customers of various age, socioeconomic, and ethnic groups Ability to understand and carry out directions and procedures Ability to communicate effectively, both orally and in writing Ability to learn computer operations applicable to the program area Ability to rapidly climb stairs and to think clearly and act appropriately in an emergency Ability to perform and maintain CPR/AED and First Aid certification Ability to maintain group and individual situational awareness to meet security team objectives during events Ability to learn and use radios or other communication devices as prescribed Ability to learn and use hand-held or walk-through magnetometers or other detection devices as prescribed

  Physical Effort and Working Conditions

  The requirements and conditions described below are representative of the general environment the employee is exposed to on a day-to-day basis while performing this job.

  Manual Dexterity:	Work requires moderate speed and accuracy in a broad range of motion
  Physical Effort:	Ability to perform high physical exertion on an occasional basis and moderate physical exertion on a frequent basis as needed; to verbally restrain combative patrons or visitors; and to walk, run, and sit or stand in a fixed position for extended periods of time
  Equipment Used:	Computer and telephone. Two-way radio. First Aid, CPR, and AED equipment. Hand-held and walk-through magnetometers
  Working Conditions:	Some exposure to disagreeable conditions and noise including risk of physical harm

  _________________________

  The hourly rate is $17.48. This is a variable, event-based position. There is a six (6) shift minimum per month with three (3) of the shifts to occur during the weekend (Friday or Saturday or Sunday). Total number of hours will not exceed 30 hours in a week.

  To offer the safest environment possible for our patrons, artists, employees, volunteers, and community, we have implemented requirements for everyone who enters the building. To further review the steps being taken, go to www.overture.org/health. The COVID-19 vaccination is required for all staff per Overture's COVID-19 Vaccination Policy. Overture will consider accommodations for medical- and religious-based reasons.

  Visit the Overture Opportunities Board to apply for the position. Please note – you must provide a RESUME and COVER LETTER.

  Applications will be accepted and considered until the position is filled.

  Overture Center Foundation is an affirmative action/equal opportunity employer that welcomes any qualified applicant and values diversity of all kinds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the position.

  Overture Employment Values

  Overture Center for the Arts is committed to engaging the community in the arts and is dedicated to providing extraordinary experiences for everyone who shares in this remarkable community asset. Every member of the Overture team will maintain the highest standards of quality and customer service in every action, performing in an environment of proactive team effort, outstanding customer service, active brand advancement and passion for mission fulfillment.

  Qualifications

  Education

  Preferred

  High School

  Experience

  Preferred

  Experience in security services in the entertainment and/or hospitality industry, including the enforcement of rules and regulations

• About the company

  Overture Center for the Arts is a performing arts center and art gallery in Madison, Wisconsin, United States.

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