• Job Description

  Req#: R0091825

  Why USAA?

  The Opportunity

  About USAA

  USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

  The Opportunity

  We are seeking a dedicated Security Specialist Senior for our San Antonio Home Office I to be Responsible for monitoring the safety and security of employees, contractors, visitors and facilities worldwide. Uses a variety of tools ranging from access control, CCTV, GIS, alarm monitoring to various intelligence sources, internet, communication and in-house tools, to detect, analyze and dispatch/alert Security Officers, appropriate Strategic Partners, and/or external responding authorities/fire/law enforcement regarding any adverse conditions to the enterprise or its employees, contractors and visitors. These incidents may range from intrusion and workplace violence to adverse weather conditions and technical failures. Works under minimal supervision. Performs moderately complex to complex work assignments and problem resolution across multiple disciplines. Collaborates with all levels of USAA management and internal partners to assess business or employee issues related security, safety, and risk issues.

  What you'll do:

  • Monitors, prioritizes and directs response to enterprise wide security activities from the 24x7x365 Security Operations Center Assists employees, contractors and visitors in all concerns that pertain to safety and security.
  • Conducts ongoing review of multiple systems and sources to detect potential risks Monitors the travel safety of company employees Investigates alarms and dispatches Security Officers or alerting Fire and/or law Enforcement agencies Compiles daily reports and creates incident reports Conducts risk analysis for locations and events and makes recommendations Serves as a mentor to peers and team members for assigned area of responsibility.
  • Guides team members in the development and delivery of their work product.
  • This position assists in the training and development of lower level specialists.
  • Ability to support the Unified Command Center (UCC) staff in crises situations and operate UCC specific applications at a basic level.
  • Gathers information, analyzes data trends, identifies root cause(s), and proactively provides information to the Emergency Operations Center (EOC) and appropriate stakeholders Leverages internal and external partnerships to proactively solve business problems and ensure appropriate elements are communicated in a clear and timely manner.
  • Other duties as assigned.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

  What you have:

  • High School Diploma, General Equivalency Diploma, or applicable Trade School/Technical Diploma required.

  • 4 or more years of operational experience in a fast-paced Operations Center environment or Emergency Management background.
  • Must possess the ability to liaise with law enforcement and security industry personnel.

  What sets you apart:

  • Associates degree in Criminal Justice, Emergency Management, or related field. Substitute 2 years in a leadership position for education.
  • Leadership Experience with managing/ supervising Teams
  • advanced Microsoft Office proficiency
  • Excellent multi-tasking and critical thinking skills
  • Superior verbal and written communication skills, both intra-team and to across external teams and agencies.
  • APCO Certified Public Safety Telecommunicator
  • NIMS IS-700, ICS-100

  • US military experience through military service or a military spouse/domestic partner [optional]

  The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

  What we offer:

  Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $51,900.00- $83,420.00.

  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

  Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

  For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

  Relocation assistance is not available for this position.

  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• About the company

  The United Services Automobile Association (USAA) is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces. Since 1922, USAA has served the military community and their families.

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