• Job Description

  Req#: R0067674

  At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

  Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

  Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

  About the Role:

  The Global Seller Risk Management team at eBay is committed to providing sellers of all sizes with opportunities to conduct commerce and grow their business on the eBay marketplace. We focus on delivering a simple, consistent, and customer-focused experience, while optimizing to eBay's lifecycle risk tolerance. This team is customer-centric and strives for clear, visible, and consistent risk actions to eliminate bad actors and prevent seller churn, thereby instilling confidence on the platform to promote buyer and seller growth.

  We are searching for a highly motivated individual to join our growing team, focusing on risk mitigation strategies for newly onboarded sellers. This individual will be responsible for developing and implementing risk management strategies to ensure new sellers have a smooth experience while optimally controlling for bad actors. The role involves analyzing risk factors, crafting policies to mitigate potential threats, and collaborating with cross-functional teams. A keen curiosity and strong analytical approach are critical to drive optimized strategies in this role.

  What you will accomplish:

  • Develop and refine risk management policies tailored for new seller onboarding to address potential vulnerabilities and ensure compliance with eBay's standards.
  • Conduct detailed assessments of risk factors associated with new seller accounts, focusing on fraud detection, account verification, and compliance checks.
  • Collaborate with cross-functional teams including Data Science, Product Development, and Customer Service to implement effective risk mitigation strategies and improve onboarding processes.
  • Design dashboards and reports to monitor the efficiency of risk policies and provide actionable insights for continuous improvement.
  • Engage with stakeholders to capture feedback and drive policy enhancements that align with business objectives, improving the overall seller experience.
  • Ensure comprehensive documentation of risk policies and procedures to maintain clarity and facilitate knowledge sharing.

  What you will bring:

  • BS in a quantitative field with 3-5 years of related experience or MS in a quantitative field with 1-3 years of related experience.
  • Dedicated to working our hybrid model with 3 days / week in office (Austin, Texas office or Draper, Utah office).
  • Expertise in telling data-oriented stories to gain consensus and drive decisions.
  • Proven understanding of data extraction and analytical tools (SQL, Python, R) with a curious and analytical mindset.
  • Ability to process sophisticated and diverse information to provide summary-level insights and recommendations.
  • Experience in using data to derive insights, validate strategies, and communicate progress and performance.
  • Capability to write business requirement documents and drive product development roadmap, ensuring the accurate and timely implementation of strategies.
  • Excellent communication and interpersonal skills for effective collaboration and stakeholder engagement.
  • Familiarity with eBay's seller onboarding processes and risk management tools is a plus.
  • Ability to work independently and manage multiple projects simultaneously, meeting various deadlines and priorities.

  
  #LI-JG1

  The base pay range for this position is expected in the range below:

  $101,200 - $174,100

  Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

  If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

  Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

  eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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• About the company

  9260 eBay Inc. is an American multinational e-commerce corporation based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website.

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