• Job Description

  Req#: JR-60374

  Let's Write Africa's Story Together!

  Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

  Job Description

  Old Mutual Group Assurance is a leading provider of Group Life, Funeral and Disability products in South Africa. You will be mainly responsible for the co-ordination and allocation of all tenders, and for tendering on the Group Risk Assurance product range

  Role Description

  • Screening and analysing of New Business tender requests.
  • Compiling and analysing of claims experience for larger arrangements
  • Establishing and maintaining relationships with internal and external stakeholder
  • Respond to and resolve enquiries from various stakeholders and clients
  • Interpret requests from clients and deliver accordingly
  • Provide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problems
  • Conform to Service Level Agreements with relevant stakeholders
  • Provide quality service to clients/intermediaries – a passion for service excellence

  Key Results Areas:

  Documentation Processing

  • Provides an indirect service to customers and intermediaries.
  • Responds to immediate administrative requirements within procedure.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards.
  • Uses standard administrative techniques to coordinate own work

  Personal Effectiveness

  • Accountable for service delivery through own efforts
  • Strong work ethic
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months
  • Makes increased contributions by broadening individual skills
  • Collaborates effectively with others to achieve personal results
  • Accepts and lives the company values
  • Ability to work under pressure and meet tight deadlines while maintaining high levels of accuracy and quality
  • Problem solving skills

  Quality Assurance

  • Adheres to service and quality standards
  • Performs quality checks on own work
  • Performs quality checks on the teams work

  Requirements

  • Matric (with Mathematics)
  • Insurance industry experience
  • Working knowledge of pricing and rating principles in a group risk environment
  • In-depth knowledge/experience working within and pricing in a Group Assurance/Risk environment is compulsory.
  • Proven numerical ability / mathematical reasoning skills
  • Computer literate and proficient in MS Office programmes e.g. Word & Excel
  • Have the ability to plan and prioritise effectively
  • Have sound analytical and problem solving abilities with a focus on attention to detail
  • Customer centric
  • Have strong communication and interpersonal skills
  • Work effectively with internal and external colleagues and clients to accomplish organisational and team goals
  • Enjoy working in a progressive environment

  Skills

  Communication

  Education

  Closing Date

  22 November 2024

  The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

  Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

  All prospective employees are required to disclose their vaccination status as part of the recruitment process.

  Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

  The Old Mutual Story!

• About the company

  Old Mutual Limited is a pan-African investment, savings, insurance, and banking group.

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