NHS
Senior Administrator/ Medical Secretary
This job is now closed
Job Description
- Req#: C9349-24-1691?language=en&page=338&sort=publicationDateDesc
- Assist in providing a professional response to all partnership agencies in the provision of services to victims of rape and sexual assault.
- Work closely with the Quality Manager in developing, implementing and maintaining the Quality Management System, and ensuring compliance with the Quality Standards Framework determined by the Forensic Science Regulator
- Support operational staff in the development and implementation of technical standard operating procedures across forensic activity carried out within the Directorate and ensure that they are being adhered to.
- Control the Quality Management System (QMS) documentation ensuring its distribution to appropriate staff. Provide guidance and direction to staff involved in the production and updating of Quality Management System policies and procedures. Write procedures in support of the overall business goals to ensure accreditation is met and maintained
- Undertake all responsibilities relating to information management, data quality, information sharing, intelligence and information security
- Coordinate appropriate Proficiency Testing (PT) schemes, in order to comply with the quality assurance requirements of UKAS accreditation
- Diary management and the organisation of meetings and minute taking.
- Booking appointments for Acute Forensic Examinations, Child Clinic and STI Screening.
- Filing documentation and case notes utilising the in-house tracker system.
- To adhere to all SARC and Trust policies.
- oGood educational background to GSE 'O' Level standard or GCSE Grade 'C' level or equivalent. Must include English & Maths.
- o Microsoft Excel Advanced
- oPrevious recent Senior Administration, PA or comparable experience.
- oExperience of Procurement processes and knowledge of supply chain and budgeting.
- oExperience of dealing with the public face to face and a commitment to a high level of customer service.
- oIn depth Knowledge of IT systems including Microsoft packages.
- oExperience in minute taking at a senior level.
- oKnowledge and experience of diary management and the organising of meetings.
- oUnderstanding of confidentiality issues.
- oExperience of working as part of a team in a multidisciplinary setting and working across organisations/agencies.
- oExcellent telephone manner and interpersonal skills, able to deal confidently and sensitively with people at all levels.
- oAbility to recognise problems and identify when further advice is required.
- oAbility to manage and prioritise own workload/use initiative.
- o Highly motivated & organised
- oRSA II Qualification or equivalent.
- oWorking knowledge and experience of Dragon and Oracle.
- oExperience of working with vulnerable people within sensitive environments.
- oUnderstanding of issues relating to rape and sexual assault
- oUnderstanding of the Criminal Justice Process.
- oESR Manager Self Service Experience.
- oGood educational background to GSE 'O' Level standard or GCSE Grade 'C' level or equivalent. Must include English & Maths.
- o Microsoft Excel Advanced
- oPrevious recent Senior Administration, PA or comparable experience.
- oExperience of Procurement processes and knowledge of supply chain and budgeting.
- oExperience of dealing with the public face to face and a commitment to a high level of customer service.
- oIn depth Knowledge of IT systems including Microsoft packages.
- oExperience in minute taking at a senior level.
- oKnowledge and experience of diary management and the organising of meetings.
- oUnderstanding of confidentiality issues.
- oExperience of working as part of a team in a multidisciplinary setting and working across organisations/agencies.
- oExcellent telephone manner and interpersonal skills, able to deal confidently and sensitively with people at all levels.
- oAbility to recognise problems and identify when further advice is required.
- oAbility to manage and prioritise own workload/use initiative.
- o Highly motivated & organised
- oRSA II Qualification or equivalent.
- oWorking knowledge and experience of Dragon and Oracle.
- oExperience of working with vulnerable people within sensitive environments.
- oUnderstanding of issues relating to rape and sexual assault
- oUnderstanding of the Criminal Justice Process.
- oESR Manager Self Service Experience.
Job summary
We are looking for a highly experienced Administrator to work 22.5 hours per week supporting our team at the Saint Mary's Sexual Assault Referral Centre and will work closely with the Directorate's Quality Manager to support the Directorate in gaining and maintaining UKAS accreditation across all departments that undertake forensic activity, ensuring compliance with the requirements of the Forensic Science Regulator.The successful applicant will be a highly motivated, resourceful individual with experience in providing high quality administrative services to a team of professionals.
The post holder will deal directly with individual enquiries from clients, Police officers, Forensic Physicians and other professionals, providing information within the terms of SARC confidentiality policies.
You will be part of an experienced multidisciplinary team including forensic physicians, therapists, crisis workers, adult ISVAs, Children and Young Peoples ISVAs who work together to provide high quality responsive services.You will have the opportunity of being a part of a SARC team with a national and international reputation for first class sexual assault services, innovation and development.
Main duties of the job
Main Duties and Responsibilities:
About us
MFT is England's largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Date posted
15 April 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Fixed term
Duration
18 months
Working pattern
Part-time
Reference number
349-SMH-5989568*
Job locations
Peter Mount Building
136 Hathersage Road
Manchester
M13 0HY
Job descriptionJob description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Peter Mount Building
136 Hathersage Road
Manchester
M13 0HY
Employer's website
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Peter Mount Building
136 Hathersage Road
Manchester
M13 0HY
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.