• Job Description

  Req#: C9812-25-0274?language=en&page=73&sort=publicationDateDesc

  Job summary

  The World Health Organisation says "Immunization is key to primary health care, an indisputable human right, and one of the best health investments money can buy." We are looking for a senior administrator who can bring all of their skills and attention to detail to support our clinicians to deliver the community and school age immunisation service across Norfolk and Waveney.

  The work will involve some weekend and evening work to meet the needs of our communities.

  *Proposed interview date: 10-June-2025*

  Main duties of the job

  The ideal candidate will be enthusiastic and highly motivated with a desire to improve the health and wellbeing of communities by supporting the delivery of a variety of vaccinations. The role involves providing leadership to a small group of administrative assistants supporting the immunisation team across a range of administrative tasks in a variety of community clinics including schools, and office environments. Ideally you will have experience of working with a variety of ages, and experience of working in a health care setting would be useful.You will have excellent communication skills both spoken and written and be able to establish good working relationships with a wide range of stakeholders and service users . You will be IT literate with an excellent working knowledge of Microsoft Office and Excel applications. The ability to organize and plan the workload priorities both for yourself and the administrative team is essential. As is an ability to problem solve and to be able to lead a team through change. Experience of working with Systmone electronic health records would be an advantage .

  A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

  About us

  A big thank you for considering joining us at Hertfordshire Community NHS TrustYou'll find it a great place to work with many benefits offered to you as a member of our staffWe put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply nowYou've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

  To find out more about the role please call or email Nancy Campen Operations Managern.campen@nhs.netor 07554776887

  You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-workYou need to apply before the interview takes place.

  Details

  Date posted

  22 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  812-25-NC-IMMSB4

  Job locations

  Cringleford Business Centre

  Intwood Road

  Cringleford, Norwich

  NR4 6AU

  
  

  Job description

  Job responsibilities

  Provide administrative leadership support to the Community and School Age immunisation Service.

  Minute taking of meetings which will include representation from multiple agencies across sites as required .

  Prepare files and supporting papers for meetings and committees relevant to the functioning of the School Aged Immunisation Team.

  Ensure timely collection and production of statistical data relating to the School Aged Immunisation Team as directed, compiling reports where necessary for management information and forwarding relevant information to other Trust departments as necessary.

  Continually set and review own workload priorities. as well as the wider administrative team.

  Deal with telephone, mail, e-mail and general enquiries by prioritising and ensuring that appropriate messages are relayed to the appropriate team member or action taken.

  Advanced keyboard skills/touch typingto facilitate the accurate and speedy production of reports, spreadsheets, correspondence and minute taking.

  Communicating with other professional members of staff within the Trust and external agencies on behalf of Community and School Aged Immunisation Service Team.

  To maintain and create Excel spreadsheets in relation to the work of the Community and School Aged Immunisation Service Team.

  To maintain and create administrative processes and guidance in partnership with the Team Lead for the administrative and clinical teams of the Community and School Age Immunisation Service.

  To maintain a high level of confidentiality in relation to the highly sensitive nature of safeguarding children issues

  Job description

  Job responsibilities

  Provide administrative leadership support to the Community and School Age immunisation Service.

  Minute taking of meetings which will include representation from multiple agencies across sites as required .

  Prepare files and supporting papers for meetings and committees relevant to the functioning of the School Aged Immunisation Team.

  Ensure timely collection and production of statistical data relating to the School Aged Immunisation Team as directed, compiling reports where necessary for management information and forwarding relevant information to other Trust departments as necessary.

  Continually set and review own workload priorities. as well as the wider administrative team.

  Deal with telephone, mail, e-mail and general enquiries by prioritising and ensuring that appropriate messages are relayed to the appropriate team member or action taken.

  Advanced keyboard skills/touch typingto facilitate the accurate and speedy production of reports, spreadsheets, correspondence and minute taking.

  Communicating with other professional members of staff within the Trust and external agencies on behalf of Community and School Aged Immunisation Service Team.

  To maintain and create Excel spreadsheets in relation to the work of the Community and School Aged Immunisation Service Team.

  To maintain and create administrative processes and guidance in partnership with the Team Lead for the administrative and clinical teams of the Community and School Age Immunisation Service.

  To maintain a high level of confidentiality in relation to the highly sensitive nature of safeguarding children issues

  Person Specification

  Experience and Knowledge

  Essential

  • Educated to level 3 or equivalent knowledge and experience suitable to the role.
  • Proficient in using electronic patient record systems
  • Confidently proficient in Microsoft excel word with the ability to train others.
  • Experience of managing own workload and that of other administrative staff.
  • To work in partnership with Team lead and senior immunisation practitioners to plan and organise the schedule of clinics and school visits

  Desirable

  • An understanding of SystmOne is desirable
  • Work within the NHS.
  • Understanding of immunisation and screening pathways and the impact on patient care

  Skills and Abilities

  Essential

  • Confidently proficient in Microsoft excel word with the ability to train others.
  • Respond to situations with confidence and problem-solving abilities.
  • Ability to support and prioritise the work of the other administrative staff
  • Ability to work without direct supervision efficiently and accurately.
  • Ability to problem solve and deal with non-standard processes and direct others to support these
  • Ability to learn new ways of working, using digital applications and introducing these to other team members
  • Ability to work at pace with high volumes of competing tasks.

  Person Specification

  Experience and Knowledge

  Essential

  • Educated to level 3 or equivalent knowledge and experience suitable to the role.
  • Proficient in using electronic patient record systems
  • Confidently proficient in Microsoft excel word with the ability to train others.
  • Experience of managing own workload and that of other administrative staff.
  • To work in partnership with Team lead and senior immunisation practitioners to plan and organise the schedule of clinics and school visits

  Desirable

  • An understanding of SystmOne is desirable
  • Work within the NHS.
  • Understanding of immunisation and screening pathways and the impact on patient care

  Skills and Abilities

  Essential

  • Confidently proficient in Microsoft excel word with the ability to train others.
  • Respond to situations with confidence and problem-solving abilities.
  • Ability to support and prioritise the work of the other administrative staff
  • Ability to work without direct supervision efficiently and accurately.
  • Ability to problem solve and deal with non-standard processes and direct others to support these
  • Ability to learn new ways of working, using digital applications and introducing these to other team members
  • Ability to work at pace with high volumes of competing tasks.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Hertfordshire Community NHS Trust

  Address

  Cringleford Business Centre

  Intwood Road

  Cringleford, Norwich

  NR4 6AU

  
  

  Employer's website

  https://www.hct.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Hertfordshire Community NHS Trust

  Address

  Cringleford Business Centre

  Intwood Road

  Cringleford, Norwich

  NR4 6AU

  
  

  Employer's website

  https://www.hct.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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