• Job Description

  Req#: A5842-25-0000?language=en&page=35&sort=publicationDateDesc

  Job summary

  This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary.

  Main duties of the job

  Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To undertake a variety of administrative duties to assist in the smooth running of the practice.

  Communicates complex information with all clinical and administrative staff and external agencies. Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential.

  About us

  Meddygfa Taf is a semi-rural Medical Practice, currently serving a patient population of 7700. We have a strong educational ethos and are a training practice for GP registrars, medical and nursing students.

  Meddygfa Taf comprises of 6 GP Partners, 4 Practice Nurses, 2 Healthcare Assistants, Phlebotomist and a Pharmacy Technician. We have a reception/administration team comprising of 14 members of staff.

  Date posted

  20 January 2025

  Pay scheme

  Other

  Salary

  £14.53 an hour

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A5842-25-0000

  Job locations

  Meddygfa Taf

  North Road

  Whitland

  Carmarthenshire

  SA32 0AU

  
  

  Job description

  Job responsibilities

  This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary.

  Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

  To undertake a variety of administrative duties to assist in the smooth running of the practice. Communicates complex information with all clinical and administrative staff and external agencies.

  Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential.

  Job description

  Job responsibilities

  This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary.

  Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

  To undertake a variety of administrative duties to assist in the smooth running of the practice. Communicates complex information with all clinical and administrative staff and external agencies.

  Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential.

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 in Administration or similar
  • subject and/or equivalent
  • experience of
  • administration/office skills
  • and knowledge
  • Knowledge of Primary
  • Care/NHS
  • Familiar and competent with
  • Microsoft IT packages,
  • especially Work, Excel and
  • PowerPoint.
  • Familiar and confident using
  • email and searching the
  • internet.
  • Excellent verbal and written
  • communication skills
  • Ability to work to meet
  • deadlines
  • Ability to prioritise
  • Self-motivated and able to
  • work without supervision
  • Able to work as part of a
  • team
  • Good organisational skills
  • Professional attitude

  Desirable

  • ECDL or equivalent
  • experience and or
  • qualifications
  • Previous experience
  • with a medical
  • practice/environment
  • Medical systems e.g.
  • VISION, DOCMAN
  • Welsh Speaker
  • Knowledge of Medical
  • Terminology

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 in Administration or similar
  • subject and/or equivalent
  • experience of
  • administration/office skills
  • and knowledge
  • Knowledge of Primary
  • Care/NHS
  • Familiar and competent with
  • Microsoft IT packages,
  • especially Work, Excel and
  • PowerPoint.
  • Familiar and confident using
  • email and searching the
  • internet.
  • Excellent verbal and written
  • communication skills
  • Ability to work to meet
  • deadlines
  • Ability to prioritise
  • Self-motivated and able to
  • work without supervision
  • Able to work as part of a
  • team
  • Good organisational skills
  • Professional attitude

  Desirable

  • ECDL or equivalent
  • experience and or
  • qualifications
  • Previous experience
  • with a medical
  • practice/environment
  • Medical systems e.g.
  • VISION, DOCMAN
  • Welsh Speaker
  • Knowledge of Medical
  • Terminology

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Dr B McNeil & Partners

  Address

  Meddygfa Taf

  North Road

  Whitland

  Carmarthenshire

  SA32 0AU

  
  

  Employer's website

  https://www.meddygfataf.wales.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Dr B McNeil & Partners

  Address

  Meddygfa Taf

  North Road

  Whitland

  Carmarthenshire

  SA32 0AU

  
  

  Employer's website

  https://www.meddygfataf.wales.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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