• Job Description

  Req#: Req150229

  With a career at The Home Depot, you can be yourself and also be part of something bigger.

  Position Purpose:

  The Senior Analyst, Category Experience – Enterprise Content works closely with internal associates and cross-functional teams, to plan, advise and execute content strategies across webpages on HomeDepot.com. The Senior Analyst will manage projects/timelines, analyze business performance, and support department initiatives with goals of enhancing efficiency and alignment across internal teams and improving the online shopping experience for customers . This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

  
  Key Responsibilities:

  • 40% Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
  • 30% Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.
  • 15% Execute system changes for promotional activity.
  • 15% Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes.

  
  Direct Manager/Direct Reports:

  • Position Reports to Mgr, Catergory Experience.
  • No direct reports.

  
  Travel Requirements:

  • Typically requires overnight travel less than 10% of the time.

  
  Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  
  Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • No travel required

  
  Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Proven results in any (but, including most) of the following areas: CI, CRM, customer experience, product content optimization, product management, financial analysis, business analysis, data analytics

  
  Preferred Qualifications:

  • Strong numeric and advanced analytics aptitude
  • Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite
  • The ability to understand and influence cross-functional inputs to Merchandising for achieving better output results
  • High comfort level with working in an ambiguous, fast paced environment
  • Ability to solve complex problems
  • Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)
  • Strong attention to detail
  • Track record of taking ownership and driving results

  
  Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

  
  Preferred Education:

  • No additional education

  
  Minimum Years of Work Experience:

  • 2

  
  Preferred Years of Work Experience:

  • No additional years of experience

  
  Minimum Leadership Experience:

  • None

  
  Preferred Leadership Experience:

  • None

  
  Certifications:

  • None

  
  Competencies:

  • Action Oriented
  • Collaborates
  • Drives Engagement
  • Communicates Effectively
  • Customer Focus
  • Drives Results
  • Manages Conflict

• About the company

  The Home Depot, America’s home improvement retail leader, helps customers and Associates build success every day – and not just in our 2,200+ retail stores. Thousands of talented can-do people build amazing futures in field and corporate positions.

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