Oracle

Senior Analyst - Collections


PayCompetitive
LocationBengaluru/Karnataka
Employment typeOther

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  • Job Description

      Req#: 291020

      This role reports into Assistant Manager/Deputy Manager/Manager

      Specific Responsibilities

      • Interacting with US clients and helping them understand their invoices.
      • Handling Top customer’s (US based clients) billing related queries.
      • Reduction in Ageing & Invoice Printing
      • Basic Understanding of Order documents/Purchase Order/ Quote
      • Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues.
      • Identification of right Point of Contact
      • Combine resourcefulness and problem solving with good analytical skills of order management
      • Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.
      • Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
      • To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment.
      • Maintained Productivity always at the given targets.

      Relevant Experience & Training

      • Commerce graduate or equivalent with 3-5 years of experience in same role or in Accounting/Finance
      • Working knowledge of MS Office and databases
      • Excellent communication skills (written and oral)
      • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
      • Flexibility to work in Shifts (Primarily between 7 PM to 4 AM)
      • This requires working from office premises all 5 days a week.

      Career Level - IC1

      Qualifications

      Career Level - IC2

      Responsibilities

      This role reports into Assistant Manager/Deputy Manager/Manager

      Specific Responsibilities

      • Interacting with US clients and helping them understand their invoices.
      • Handling Top customer’s (US based clients) billing related queries.
      • Reduction in Ageing & Invoice Printing
      • Basic Understanding of Order documents/Purchase Order/ Quote
      • Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues.
      • Identification of right Point of Contact
      • Combine resourcefulness and problem solving with good analytical skills of order management
      • Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.
      • Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
      • To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment.
      • Maintained Productivity always at the given targets.

      Relevant Experience & Training

      • Commerce graduate or equivalent with 3-5 years of experience in same role or in Accounting/Finance
      • Working knowledge of MS Office and databases
      • Excellent communication skills (written and oral)
      • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
      • Flexibility to work in Shifts (Primarily between 7 PM to 4 AM)
      • This requires working from office premises all 5 days a week.

      IC1

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