• Job Description

  Req#: 01716453

  Date Posted:

  2024-07-25

  Country:

  United States of America

  Location:

  01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA

  Position Role Type:

  Hybrid

  Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

  Step into a pivotal role where you’ll take the helm of managing customer purchase orders, demand forecasts, and zero-hour returned units, ensuring seamless scheduling and tracking. In this dynamic position, you’ll be the cornerstone of collaboration, supporting both the Program Office and Operations Teams, and playing a key role in the SI&OP Team’s demand reviews. Your expertise will shine as you efficiently address customer inquiries, assist with account receivable issues, and uphold rigorous standards for compliance and process adherence.

  If you're driven by a passion for optimizing operations and delivering exceptional customer service, this role is your opportunity to make a significant impact while advancing your career. Join us and be at the forefront of demand management excellence!

  What You Will Do

  • Manage and be responsible for all aspects of Managing Customer Purchase Orders- scheduling and tracking.
    • Manage and be responsible for all aspects of Customer Demand Forecast
    • Manage and be responsible for all aspects of Customer Zero Hour Returned Units
    • Support Program Office and Operations Teams
    • Support SI&OP Team- Demand Reviews
  • Respond to customer inquiries in a timely and efficient manner
  • Assist Contract Administrators with Account Receivable Issues
  • Adhere to and comply with Standard Work Processes
  • Adhere to Import/ Export Compliance Requirements

  What You Will Learn

  • Master the intricacies of managing and tracking customer purchase orders from initiation to fulfillment.
  • Develop a deep understanding of customer demand forecasting.
  • Learn to manage and process zero-hour returned units, gaining insights into product lifecycle management and the challenges associated with returns and repairs.

  Qualifications You Must Have

  • Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience
  • U.S. Person (U.S. citizen, permanent resident, or granted refugee or asylee status) as defined here: https://www.ecfr.gov/current/title- 22/chapter-I/subchapter-M/part-120/subpart- C/section-120.62

  Qualifications We Prefer

  • Experience in business or contracts related field
  • Experience with Excel, Word, and PowerPoint
  • SAP experience
  • Customer interfacing experience

  What We Offer

  Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!

  Employee Referral Eligible

  Learn More & Apply Now!

  Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

  #reempowerprogram

  This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

  We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

  *Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

  Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

  Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

  At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

  Apply now and be part of the team that’s redefining aerospace, every day.

  The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

  Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

  Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

  This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

  RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

  RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

  Privacy Policy and Terms:

  Click on this link to read the Policy and Terms

• About the company

  Raytheon Technologies is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense.

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