• Job Description

  Req#: R-339607

  Why Wells Fargo:

  This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

  We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

  About this role:

  Wells Fargo is seeking a Senior Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team. The primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation. Additionally, calculate the refund, and account adjustment or other resolution. These roles will support the Home Lending business.

  
  In this role, you will:

  • Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors.

  • Perform moderately complex data analysis to support and drive strategic initiatives and business needs.

  • Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements.

  • Lead or participate on large cross group projects.

  • Mentor less experienced staff.

  • Collaborate and consult with peers, colleagues, external contractors, and mid-level managers to resolve issues and achieve goals.

  • Leverage a solid understanding of compliance and risk management requirements for supported area.

  
  Required Qualifications, US:

  • 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  Desired Qualifications:

  • 3+ years of SQL and SAS experience.

  • 1+ year of Teradata experience.

  • Experience in Financial Services working with line of business data, which could include Consumer Lending, e.g., Auto Lending, Home Lending, Credit Card, Retail Banking, Merchant Services, Personal Lending, Deposits, Wealth & Investment Management.

  • Experience in gathering, researching, analyzing, and interpreting large datasets.

  • Strong analytical skills with high attention to detail and accuracy.

  • Strong communication skills (Verbal/Written) with the ability to articulate complex material to a diverse audience.

  • Advanced problem solving and technical troubleshooting capabilities.

  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions.

  • Ability to quickly learn business operations and processes.

  Job Expectations:

  • Ability to travel up to 10% of the time.

  • Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.

  Posting Locations:

  • CHARLOTTE, NC

  • MINNEAPOLIS, MN

  • WEST DES MOINES, IA

  • PHOENIX/CHANDLER, AZ

  • DALLAS/IRVING, TX

  • ST. LOUIS, MO

  • SALT LAKE CITY, UT

  • SAN ANTONIO, TX

  The Chief Operating Office Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

  Posting End Date:

  29 Feb 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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