SENIOR ANALYTICS SPECIALIST

Posting #: 927784
Union: Non-Union
Site: Toronto General Hospital – hybrid, work from home & onsite
Department: Data & Analytics, University Health Network
Reports to: Senior Manager and Program Lead, Data & Analytics
Hours: 37.5 hours/week

Salary: $76,877 to $96,096 annually (To commensurate with experience and consistent with UHN compensation policy)
Status: Permanent Full-Time
Posted Date: January 5, 2024
Closing Date: Until Filled

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

UHN Data & Analytics supports UHN’s growing demand for data, data-driven insights and helps TeamUHN ensure the needs of the patients come first. Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN’s strategic goals and ultimately advance care, research and education. UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, data infrastructure/tools, advanced analytics, and automation. The Performance Improvement & Excellence (PIE) team works under the direction of the Chief Data & Analytics Officer and in tight partnership with clinical & administrative leadership, to lead and manage performance improvement and transformation initiatives, using data, to accomplish measurable outcomes.

Position Summary

The Senior Analytics Specialist is responsible collaborating with both clinical and non-clinical programs to interpret, analyze, report, and visualize data. The primary objective is to provide insights to monitor and optimize organizational performance in key areas such as quality, safety, operations, and planning. Ultimately helping drive innovative initiatives, informing program priorities, and evaluating program outcomes.

Duties

• Assist with engagement of clinical and operations teams to understand problems, current state and develop strategies for optimizing performance based on data-driven insights.
• Facilitate communication between data analysts, clinicians, and program managers to ensure a shared understanding of data-driven recommendations.
• Develop and report on clinical, quality and operational Key Performance Indicators (KPIs); interpreting, visualizing, and summarizing complex organizational data to tell a story in a succinct and visually appealing manner.
• Utilize advanced analytical techniques and implement appropriate analytics solutions (predictive analytics, modeling, simulation, dashboards, and reports) to interpret complex datasets related to clinical and non-clinical programs.
• Collaborate with colleagues to integrate datasets to identifying, analyzing, and interpreting trends in data within and across programs, providing trends, patterns, in order to prioritize opportunities for improvement.
• Act as a liaison between technical and non-technical team members, translating complex data findings into actionable insights for clinical program improvement.
• Conduct literature review, requirements gathering, workflow process redesign, and support continuous improvement processes
• Assists in interpretation of results and preparation of material for business case development, presentation, publication, and/or grants
• Lead simple to moderately complex data-related/operational efficiency/process improvement projects using project management experience and skills.
• Maintain relationships with internal and external partners who frequently use and/or provide health data and work collaboratively with all areas of UHN and Data & Analytics
• Represent Data & Analytics in a professional manner amongst clinical, education and research teams
• Coordinating and facilitating Committee and Working Groups that provides strategic guidance and management direction to the organization
• Stay informed about industry best practices and emerging trends in data analysis to enhance processes and methodologies.
• Perform other duties as assigned

  Qualifications

  • An Undergraduate Degree in Health Informatics, Public Health or related field
  • Minimum 2 years of experience in a healthcare environment supporting analytics, dashboards, simulation, and reporting or equivalent;
  • Minimum 1 year of related experience in project management or process improvement
  • Experience designing and developing dashboards, routine and ad-hoc reports from multiple datasets
  • Ability to incorporate subject matter expertise, published literature, and evidence to develop innovative analytics solutions that meet program requirements
  • Hands on experience with the CIHI datasets, Discharge Abstract Database (DAD), National Ambulatory Care Reporting System (NACRS), Continuing Care Reporting System (CCRS), National Rehabilitation Reporting System (NRS), or other large data sets (e.g. Wait Times)
  • Advanced proficiency in the Microsoft Office suite (Outlook, Visio, Project, PowerPoint, Word, Excel, and SharePoint)
  • Demonstrated well-formed organizational, time management, communication, decision making and facilitation skills
  • Flexibility working in a highly dynamic and fast-paced environment with strong attention to detail
  • Excellent data analysis skills to identify patterns, visualize findings and communicate insights
  • Able to work with minimal supervision on moderately complex tasks
  • Able to work with multidisciplinary teams in a positive and productive manner
  • Experience developing presentations and presenting to various stakeholder groups
  • Experience in business writing skills and documentation
  • Master’s degree in a relevant field considered an asset
  • Experience working in research and familiarity with the EPIC Health Information System considered an asset
  • Knowledge of performance improvement methodologies (e.g., Six Sigma, Lean) including certification in relevant areas (e.g., Six Sigma Green Belt) considered an asset
  • Knowledge and experience of PMI project management lifecycles including certification in relevant areas (e.g. CAPM; PMP) considered an asset
  • Knowledge of the Ontario health care system and public health considered an asset
  • Proficiency in R, Python, SQL, MS Azure, MS Power BI and simulation software [e.g. Simul8] considered an asset

    Why join UHN?

    In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

    • Competitive compensation & benefits (medical, dental, etc.)
    • HOOPP defined benefit pension plan
    • Wellness services & offerings
    • Close access to the TTC and UHN shuttle service
    • Opportunities for development and promotions within a large organization
    • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

      Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

      Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

      UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

      University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

  • About the company

    The University Health Network (UHN), consisting of Princess Margaret Cancer Centre, Toronto General Hospital, Toronto Western Hospital and Toronto Rehabilitation Institute, is a recognized leader in patient care, research and education.

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