• Job Description

  Req#: 177888

  Requisition ID: 177888

  Career Group: Corporate Office Careers

  Job Category: IT Store Systems Product Team

  Travel Requirements: 0 - 10%

  Job Type: Full-Time

  Country: Canada (CA)

  Province: Ontario; Alberta; Manitoba; Nova Scotia; Québec

  City: Mississauga, Toronto, Calgary, Winnipeg, Stellerton, Montreal

  Location: Foord St. Office, Calgary Office, Tahoe Office, King St. Office, Bureau de Montréal-Nord, Sobeys Innovation Hub, Winnipeg Office

  Postal Code:

  Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

  A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

  A ll career opportunities will be open a minimum of 5 business days from the date of posting.

  Overview

  
  Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

  
  A proudly Canadian company, we started in a small town in Nova Scotia, but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family.
  

  Key Responsibilities

  • Demonstrate in-depth knowledge of the application(s) within the Product Team Portfolio. Maintain up-to-date expertise in the application(s) and lead team(s) in translating product needs into enhancements and / or fixes for the supported application(s).
  • Provide specialized application support. Identify the root cause of issues, and triage with the appropriate team. Prioritize the backlog and make necessary configuration or changes. Source additional support from other teams to resolve underlying issues as needed. Maintain system documentation, run book updates, and required changes to user documentation as incidents are resolved.
  • Monitor applications and their components across dimensions such as end-user experience, application interfaces, runtime code exceptions and performance. Recommend enhancements as needed.
  • Participate in each phase of the development life cycle including design, build, testing, and deployment. Design the applications to ensure both the business and architectural needs are met including adhering to standards, patterns, and reference models.
  • Identify opportunities to automate processes, or otherwise innovate on business operations using application features.
  • Support continuous improvement initiatives through advisory and consultative support. Proactively share new leading practices.
  • Keep appropriate team members and other teams updated on product backlog status, incidents, and projects, as appropriate. Serve as the liaison between vendors, users, and product team as needed.
  • Identify and communicate application risks and improvements in support of effective issue prevention and risk mitigation.
    

  Skills and Experience Requirements

  • Undergraduate degree in Computer Science, or college diploma in related IT area
  • 5 +years experience in application / product development, support, and delivery
  • Strong technical knowledge and aptitude
  • Experience working with service providers and vendor management
  • Technical knowledge of Store Systems including ordering products and scale management is preferred
  • Retail industry experience is preferred

  #LI-VS1 #LI-HYBRID
  #developersatsobeys

  We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

  Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

  While all responses are appreciated only those being considered for interviews will be acknowledged.

  We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

• About the company

  Sobeys Inc. is the second largest food retailer in Canada, with over 1,500 stores operating across Canada under a variety of banners.

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