DXC Technology
Analyst II Business Process Transactions
This job is now closed
Job Description
- Req#: 51486755
- Responsible for Policy administration and related services of Life Insurance
- Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
- Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
- Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
- Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
- Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals
- Experience of working in a BPO set up – 12 to 18 months in Life and & health insurance
- Candidates must possess good communication skill – Both verbal and written
- Good analytical and problem-solving skills
- Open to work in evening and Night Shifts
- Ability to work in a team environment
- PC literacy, basic knowledge of MS office and e-mail skills
- Typing on keyboard with data entry speed of at least 25 WPM at 90% accuracy
- Working knowledge of US Insurance (Preferably Life and Health insurance)
- Academics with good understanding of Insurance basics
Job Description:
Primary Location : Remote
Schedule : Full Time
Shift Time : Evening/Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM)
Experience Range : 12 months to 18 months
Education : Bachelor's Degree
Job Profile/Key Responsibilities
Mandatory Skills:
Desired Skills:
About the company
DXC Technology is an American multinational information technology services and consulting company headquartered Ashburn, Virginia.
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