• Job Description

  Req#: C9408-25-0517?language=en&page=204&sort=publicationDateDesc

  Job summary

  We are pleased to offer a meaningful opportunity to join our dedicated and compassionate Bereavement Service at Wirral University Teaching Hospital. This role is ideal for someone who is hardworking, empathetic, and committed to upholding the Trust's core values.

  As part of our close-knit team, you will play a vital role in supporting those who are grieving, delivering an outstanding service with sensitivity, respect, and professionalism. We are looking for someone who will embrace the responsibilities of this essential service and help us continue to meet the needs of the bereaved with the highest standards of care and quality.

  The position is part time at 15hours a week, working hours 8-4pm Thursday and Friday. There will be an occasional requirement to change working days to meet the needs of the service.

  If you are someone who values compassion, teamwork, and making a difference during a difficult time in people's lives, we would love to hear from you.

  Main duties of the job

  Key Responsibilities:

  • Provide empathetic support to bereaved individuals and families.
  • Assist in the delivery of high-quality bereavement services.
  • Collaborate with team members to ensure a seamless service experience.
  • Adapt to changing service needs, including occasional adjustments to working days.
  • Uphold the Trust's values in all interactions and service delivery.
  • Liaise with Multi Agency Services to ensure a quality service.

  Ideal Candidate will be ahard-working individual who is passionate about making a difference in the lives of others. The successful candidate will demonstrate:

  • Strong communication and interpersonal skills.
  • A compassionate and caring approach to supporting bereaved individuals.
  • The ability to work effectively as part of a team.
  • Flexibility to adapt to the needs of the service.

  About us

  All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

  Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

  We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

  We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

  The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

  Details

  Date posted

  07 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  408-25-430-B

  Job locations

  Wirral University Teaching Hospital

  Arrowe Park Hospital Site, Arrowe Park Road, Upton

  Wirral

  CH49 5PE

  
  

  Job description

  Job responsibilities

  Please see attached job description for the Senior Bereavement Clerk for further information regarding the main responsibilities of the role.

  Job description

  Job responsibilities

  Please see attached job description for the Senior Bereavement Clerk for further information regarding the main responsibilities of the role.

  Person Specification

  Qualifications, Specific Experience and Training

  Essential

  • Minimum of 5 GCSE's or equivalent including English and Mathematics

  Desirable

  • ECDL or equivalent
  • Bereavement counsellor training

  Personal Attributes

  Essential

  • Ability to deal with the bereaved with sympathy whilst maintaining a professional manner
  • Ability to act in a confidential manner at all times
  • Ability to deal with distressing or emotional situations in a sympathetic and professional manner
  • Ability to organise own workload
  • Ability to work independently, without direct supervision

  Knowledge and Skills

  Essential

  • Knowledge of all bereavement services to include registrar's office and social services
  • Good customer care skills (NVQ Level 3)
  • Excellent communication skills
  • Knowledge of Trust policies for disclosure of information and complaints handling

  Person Specification

  Qualifications, Specific Experience and Training

  Essential

  • Minimum of 5 GCSE's or equivalent including English and Mathematics

  Desirable

  • ECDL or equivalent
  • Bereavement counsellor training

  Personal Attributes

  Essential

  • Ability to deal with the bereaved with sympathy whilst maintaining a professional manner
  • Ability to act in a confidential manner at all times
  • Ability to deal with distressing or emotional situations in a sympathetic and professional manner
  • Ability to organise own workload
  • Ability to work independently, without direct supervision

  Knowledge and Skills

  Essential

  • Knowledge of all bereavement services to include registrar's office and social services
  • Good customer care skills (NVQ Level 3)
  • Excellent communication skills
  • Knowledge of Trust policies for disclosure of information and complaints handling

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Wirral University Teaching Hospitals NHS Trust

  Address

  Wirral University Teaching Hospital

  Arrowe Park Hospital Site, Arrowe Park Road, Upton

  Wirral

  CH49 5PE

  
  

  Employer's website

  https://www.wuth.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Wirral University Teaching Hospitals NHS Trust

  Address

  Wirral University Teaching Hospital

  Arrowe Park Hospital Site, Arrowe Park Road, Upton

  Wirral

  CH49 5PE

  
  

  Employer's website

  https://www.wuth.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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