• Job Description

  Req#: R2040114

  Location

  Suncor Energy Centre - 111 5th Avenue SW

  Business

  At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don’t just coexist, but thrive. If you’re ready to be a part of our team, we encourage you to apply.

  Job Description

  DESCRIPTION:

  This position reports to the Assistant Manager, Operations and provides senior-level building operator expertise and support to the operations and maintenance team. The Senior Building Operator is responsible for providing the tenants of Suncor Energy Centre with a high level of customer service in the completion of tenant requests. This position will provide support and assistance to ensure the preservation and maintenance of the base building equipment and system to further ensure expected performance. Focus is on alleviating unnecessary and unscheduled breakdowns while ensuring tenant comfort.

  RESPONSIBILITIES:

  • Servicing tenant requests as they are received and dispatched by 310-SERV.

  • Taking on a leadership role while supporting the Building Operators and Maintenance staff with their tasks on a daily basis.

  • Following up to ensure building operations routines are completed as required daily.

  • Assisting with the yearly review of the content within the On-Site system.

  • Completing other projects as assigned by the Assistant Manager, Operations and/or Manager, Operations.

  • Monitoring computer/building automation systems and alarms, commanding, and scheduling equipment as requested.

  • Assisting with the ongoing training of current and new staff

  • Providing assistance with the creation of departmental procedures and organization of projects.

  • Assisting in the coordination of major building shutdowns

  QUALIFICATIONS

  
  SERVICE / PERSONAL SKILLS:

  This position requires an individual with superior customer service and interpersonal skills, complemented by the ability to effectively organize and handle multiple priorities. The ideal candidate provides leadership and sets an example to the team by his or her positive attitude, and a friendly professional demeanor in all dealings with coworkers, contractors, and tenants. Strong communication skills, with the ability to troubleshoot and resolve a wide variety of technical problems, are required. A significant portion of time in this position will be spent servicing tenant requests, and following up with day-to-day tasks and contractors' work. This daily interaction with customers requires an individual with a keen service orientation as exemplified by the consistent demonstration of empathy and courtesy in all customer interactions. Brookfield’s level of service further requires the communication of a sincere desire to contribute to customer satisfaction by taking personal responsibility to resolve their concerns. Normal hours of work are 8:00 a.m. to 4:30 p.m.; however, occasional rotational shift work, overtime and on-call including evenings, weekends and holidays may be required.
  

  EXPERIENCE & TECHNICAL SKILLS:

  • Five (5) years minimum experience as a building operator in a commercial high-rise building.

  • Must have a solid understanding of the maintenance and operational routines of large mechanical equipment.

  • Must have a thorough understanding of complex mechanical and electrical systems, including pumps, motors, boilers, chillers, cooling towers and all air-handling equipment.

  • Must be able to work independently with minimum supervision.

  • Must have extensive experience with one of the major Direct Digital Control (DDC) control systems, preferably Siemens.

  • First-hand knowledge of mechanical, plumbing and electrical installations and repair is required.

  EDUCATION / DESIGNATIONS / LICENSES:

  • High school diploma or equivalent.

  • 4th Class Power Engineering.

  • A trades background would be an asset.

  We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

  #BPCA

• About the company

  Brookfield Properties is a North American subsidiary of commercial real estate company Brookfield Property Partners, which itself is a subsidiary of alternative asset management company Brookfield Asset Management.

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