Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Business Analyst (GBSC)

Overview:
The Billing Services department provides centralized billing for products and services billed to our customers using the Mastercard Consolidated Billing System (MCBS). Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as Mastercard advances commerce globally.

Partner with business owners to understand new business opportunities and define the business and functional requirements. Deliver high quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.

Role:
•Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product enhancements and/or business opportunities.
•Provide business knowledge and technical support for requirement development.
•Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems.
•Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
•Consult with Business Owners on projects.
•Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
•Ensure timely and accurate communication with project staff throughout the life cycle of the project and
•Ensure knowledge transfer of vendor technology to Mastercard staff.
•Document and coordinate changes and enhancements of products and services and prepare and/or present documentation of business/technical presentations.
•Provide technical support for the member(s) to ensure adherence to requirements.
•Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
•Prepare overall project plan; incorporating costs and tasks from the various components; ensuring a successful and timely project implementation.
•Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.
•Coordinate and assist in implementation of new or revised rules and policies.
•Coordinate and document project/release level user acceptance testing.

All About You:
•Bachelor's Degree or equivalent work experience required.
•Advanced Degree Preferred.
•Prior Business Analyst and Project Management experience required.
•Proficient in Microsoft Word and Excel. Basic knowledge of Microsoft Access desirable.
•Applies extended expertise of principles theories and concepts plus broad knowledge of business/function and development life cycle.
•Broad technical knowledge.
•Ability to manage multiple complex projects.
•Self-starter with good leadership abilities.
•Requires minimal supervision/assistance.
•Must possess excellent verbal and written communication skills along with effective presentation skills

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $94,000 - $157,000 USD