City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Health is now hiring a Senior Business analyst (Remote) to join our Health Plan - Sales & Operations team!

This is a Full-time & 100% Remote position

** Candidates must have a current residence in one of the following states : Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine Maryland, Minnesota, Nebraska, Nevada, North Carolina, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming!

Job Description:

This Senior Business Analyst will be responsible in supporting all technical and back-end processes and reporting for our CRM/Salesforce platform. The Senior BA will also be responsible for identifying process improvements and streamlining processes to include developing workflows and supporting policies and procedures for new products, services, and new capabilities. The Senior BA will track issues, perform root cause analysis, complete ad hoc requests and facilitate expedited recovery when warranted.

The Senior BA will engage formal project management and other function area support as required.

They will also be responsible for reporting externally and internally.

Required Qualifications:

• Bachelor level degree required.
• 3 years of experience in Analytics/ Healthcare/ Project management required.
• Experience in CRM/Salesforce preferred
• Salesforce Certified Administrator preferred

Sentara Overview :

For more than a decade, Modern Healthcare magazine has ranked Sentara Health as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.

Sentara employees strive to make our communities healthier places to live

We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.

Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!

Sentara Health offers employees comprehensive health & welfare and retirement benefits (401(k)/403(b) with employer match) designed with you and your family's well-being in mind. You have a variety of options for medical, dental and vision insurance, life insurance, disability, educational assistance, student loan repayment and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Salary Range: $74,933.04 to $107,889.60 annually

Keywords: #Dice, #Indeed, #Linkedln, #Monster, Salesforce, CRM

Job Summary

This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices.

Qualifications:

BLD - Bachelor's Level Degree (Required)

Analytics, Healthcare, Project Management

Skills

Communication, Complex Problem Solving, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Quality Control Analysis, Service Orientation, Technology/Computer

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.