• Job Description

  Req#: R106504

  At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

  What Ontario Health offers:

  Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

  • Fully paid medical, dental and vision coverage from your first day

  • Health care spending account

  • Premium defined benefit pension plan

  • 3 personal days and 2 float days annually

  • Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.

  • Career development opportunities

  • A collaborative values-based team culture

  • Wellness programs

  • A hybrid working model

  • Participation in Communities of Inclusion

  Want to make a difference in your career? Consider this opportunity.

  Ontario Health is seeking a Senior Business Analyst, Data Governance to undertake work contributing to the establishment of enterprise data management starting with source of truth metadata management for all Ontario Health data assets. This work will be done in line with the Data program’s evolving Data Governance roadmap ensuring consistent and formalized management of data across the enterprise.

  The Senior BA is responsible for supporting the design, development, and implementation of Ontario Health’s data management and governance frameworks. The frameworks will require implementation of multiple initiatives and this position will be responsible for the coordinated approach to ensuring that policies and processes are developed, communicated, adhered to and monitored in a consistent manner. The person will act as a communications and implementation analyst with respect to Data Governance policies and processes and will primarily support Data Governance function, and other programs as needed.

  Here is what you will be doing:

  • Support the development and implementation of Data Governance roadmap including program planning and milestones.

  • Support the development, implementation and maintenance of Data Management, Knowledge Management, or Content Management practices, process and roles guides based on framework principles.

  • Support the development, implementation and maintenance of enabling platforms, controls and services to support data governance frameworks (e.g. Metadata management, access controls, knowledge management)

  • Performs business and client requirement analysis to support business initiatives’ data governance efforts initiatives including metadata management of OH data assets.

  • Assist in the development and maintenance of Ontario Health data governance policies and processes

  • Conduct data governance maturity assessments on a scheduled basis

  • Contribute to the on-going implementation of the enterprise data management and governance frameworks

  • Support / perform any data governance team operational activities

  • Participates in audit and monitoring activities (e.g. report # of new data assets, compliance of maintenance of metadata catalogue, data access etc.)

  • Escalate data management and security risks, breaches, quality, performance, gaps and delivery issues/risks as required

  • Assists with reporting of enterprise data governance metrics (e.g. % of data assets where metadata and DQ guidelines are applied; % of data assets whereby data de-identification is in place, etc.)

  • Ensure there is a clear understanding of the meaning, context, and intent of Ontario Health’s data governance and knowledge management frameworks

  • Develops processes and tools to support stakeholders’ implementation of products or services.

  • Performs business and client requirement analysis in support of service development, operational and deployment projects and recommends solutions to achieve objectives; implements/monitors solutions.

  • Develops and maintains process/solution documentation including workflows, use cases, user guides, and training materials.

  • Continuously seeks and identifies opportunities for the improvement of data governance deployment, operational and registration processes, and procedures.

  • Solves business problems and provides leadership and guidance to clients and adoption teams.

  • Supports knowledge sharing with clients, stakeholders, and users in the broader health care sector on data governance policies, key concepts and processes.

  • Supports integration of various data sources while ensuring data quality requirements are met.

  • Performs analysis in support of program and stakeholder objectives.

  • Analyzes and resolves end user problems related to data quality, accessibility and interpretation.

  • Adjudicates and processer requests from internal/external clients, stakeholders and users.

  • Collaborates closely with the development, operations, onboarding and project teams in delivery of project/implementation including communication plans for stakeholders to ensure buy-in and awareness of features/changes.

  • Prepares/maintains relevant documentation, user guides, process maps, operations documents and training manuals.

  • Provides business and technical content for the assembly of test plans.

  • Facilitates and supports business and clinical participation in the execution of test plans.

  • Drives momentum through effective elicitation of requirements and adaptive strategies to obtain stakeholder input to meet project deadlines and schedules.

  • Trains and supports business and clinical staff on the use and integration of technology with business processes.

  • Collaborates with the team to ensure a consistent approach to executing work assignments.

  • Develops and has accountability for workload, tasks and initiatives for a specific product in collaboration with cross-functional teams across OH.

  • Assists with the development and identification of product synergies to ensure efficient product delivery.

  • Collaborates with other cross-functional teams in delivery of tasks/projects.

  • Participates in or leads user forums and user research to gain a deeper understanding of the client's needs.

  • Recommends changes to product procedures and features.

  • Envisions product improvements and innovations that improve services and processes for internal and external partners.

  • Leads and implements changes in procedures in an effort for achieving internal operational efficiencies.

  • Actively engages in product team discussions and recommends process efficiencies, product features and changes to product features to improve the user experience, operation and maintainability of data governance products.

  • Maintains understanding of the product and its policy, procedures and standards, and business domain knowledge for own edification and knowledge sharing with their team, new team members and cross-functional teams. Provides mentoring to Business Analyst I.

  • Makes decisions where results have major impact across the organization requiring sophisticated solutions and long-term correction.

  Here is what you will need to be successful:

  Education and Experience

  • Bachelor’s degree in Business, Health-related fields, Engineering, Computer Science, or related discipline, or equivalent experience.

  • 5+ years of experience with requirements elicitation and analysis techniques.

  • 5+ years of experience in process design, re-engineering, implementation, and documentation.

  • 5+ Information Technology Business Analysis.

  • Experience in data analysis and business intelligence.

  • Excellent knowledge of documentation tooling such as Confluence Wiki or similar tools.

  • Excellent knowledge of JIRA or similar bug tracking tools.

  • Excellent knowledge of Process Mapping Techniques.

  • Excellent knowledge of SDLC.

  • Excellent knowledge of business value mapping tools

  • Knowledge of SQL, VBA, SharePoint, MS Office Suite an asset.

  • Good Business Domain knowledge specific to their product area.

  • Good knowledge of ITSM practices.

  Knowledge and Skills

  • Ability to manage simultaneous projects from initiation to completion.

  • Excellent visualization skills to explain complex concepts to a general audience

  • Strong problem solving and analytical skills with the ability to clearly communicate and share solutions.

  • Detailed oriented to ensure deliverables and artifacts are of high quality

  • Policy development from policy research to support policy content development

  • Ability to stimulate change

  • Strong interpersonal, fact finding and interviewing skills.

  • Excellent organizational and multitasking skills.

  • Ability to develop new Ontario Health business processes and tools.

  • Ability to provide excellent service to internal and external clients by identifying and meeting their needs, building and maintaining positive and effective working relationships and providing the best user experience.

  • Ability to communicate effectively and concisely, both orally and in writing.

  • Effective presentation skills.

  • Ability to lead by example, demonstrating integrity, creativity, and enthusiasm in achieving results.

  • Ability to quickly shift priorities and adapt to changes to meet organizational and department requirements.

  • Ability to identify interpersonal relationship difficulties and help team members transition though difficult situations.

  • Ability to act independently with minimum supervision.

  • Ability to determine when to escalate broader impacting decisions to management.

  • Ability to collaborate with external stakeholders.

  • Ability to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically within product/project teams, cross-portfolio interaction, external client and stakeholder interaction.

  • Ability to make decisions where results have a major impact across the organization.

  Employment Type: Permanent Full Time

  Salary Band: 5

  Location: Ontario (currently hybrid; subject to change)

  All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

  Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

  We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.

  Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.

  #OH-IND-DIG

• About the company

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