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Job Description:

Senior Business Analytics Analyst

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Senior Business Analytics Analyst to be responsible for supporting and contributing towards the OLG's operational, financial, digital and strategic initiatives through the compilation, analysis and interpretation of information to all senior decision makers, up to and including the Executive Committee. In addition, this position includes performing research and analytical functions to provide management with deep business intelligence and objective, fact-based recommendations to improve the overall effectiveness and efficiency of the management decision making process within the OLG.

YOUR ROLE IN THE GAME

Reporting to the Sr Manager, Business Analytics, you will be empowered to:

• Support Analytical Initiatives: You’ll play a crucial role in driving analytical projects and deliverables across all OLG lines of business.

• Proactively monitor customer and operational performance across the Enterprise and report on areas of opportunity.

• Provide objective analytical expertise in the development of high-profile business cases and/or ad hoc projects.

• Increase OLG’s ability to compete on analytics by developing and implementing automated and integrated methodologies for data retrieval, analysis and interpretation of a wide variety of key performance indicators.

• Develop new insights through research and exploration of internal and external information sources to uncover potential relationships that can be exploited to drive future profitability within the organization.

• Drive out analytical models & reports supplementing budgeting, forecasting and planning, trend analysis and benchmarking using various reporting tools.

• Develop and maintain effective business relationships, acting as the analytical subject matter expert within assigned area of specialization.

• Monitor all published operational data and take action/ownership to ensure accuracy, consistency, relevance and timeliness of the information. Contribute to improving the quality of information by auditing existing data collection/input processes.

• Responsible for the creation of support documentation for analysis findings, presentations, reports, training sessions, templates, etc.

• Collaborate with Senior Leadership: In this role, you’ll work closely with senior leadership to drive continuous improvement, maximize value and evolve the analytic needs of the organization.

• Understand customer behaviour and assist in developing acquisition, augmentation and retention strategies.

• Develop analytical models, reports and dashboards.

• Participate in the development of predictive modelling which identifies gaming market opportunity potential throughout Ontario, along with developing insight generation that aides with strategic business decision making.

• Drive Analytics-Based Solutions: As part of your role, you’ll collaborate closely with key stakeholders, understanding business opportunities, and proposing data-driven solutions to address organizational challenges. This often involves working collaboratively with other teams across the organization.

• Communicate with key stakeholders at all levels to translate complex concepts into actionable insights.

WHAT YOU NEED TO PLAY

Work Experience: 5 or more years of experience in an analytical role. Experience working with BI reporting tools and statistical software. Experience working with Hadoop and related big data technologies. Experience building, updating and explaining data analysis and advanced analytical modeling. Experience wrangling, cleansing and automating disparate data sources to power analytical outputs.

Education: A University degree in business/commerce, statistics, computer science, economics, finance or mathematics. Knowledge of key languages and platforms such as: SQL, Alteryx, Python, Power BI, Excel, Hadoop, Impala, Hive, Spark, Tableau, SAS, R, GA 360, ESRI ARC GIS.

Critical Skills: Technical skills: BI dashboard &reporting tools and statistical software. Strong communication and presentation skills (verbal and written) combined with the ability to effectively coordinate multiple competing priorities to meet deadlines. Data translation capabilities: ability to explain analytical and statistical modeling. Collaboration: comfortable reaching out and collaborating across a large organization. Results driven and an effective self-starter with excellent interpersonal skills who thrives in an environment that demands teamwork.

Strategic Thinker : Strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions.

Collaboration & Fun : Inclusive and collaborative work style while creating fun and excitement in our work.

Integrity and Trust : Do what's right and operate with transparency and openness.

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

• Flexible Work Environment: to help balance both work and life

• You Matter: family friendly work practices and hybrid work

• Freedom to Innovate: supports new and better ways to be successful

• Be your Authentic Self: environment that values diversity as a source of strength

• Learning Galore: 24-7 access to robust online learning programs

• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at www.olg.ca

We look forward to hearing from you, interested applicants please apply online by April 18, 2024.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process .

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.