• Job Description

  Req#: 25026680

  Job Description:

  Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

  Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

  At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

  Job Description:

  This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support.

  Responsibilities:

  • Acts as a lead contributor or project manager to execute the scope of initiatives and processes through continuity planning, testing, supplier assessments, enterprise risk transparency, and response management.

  • Collaborates with stakeholders to ensure business continuity, crisis management and/or disaster recovery plans adhere to policies, standards and/or procedures

  • Supports deliverables related to audit and regulatory inquiries

  • Provides subject matter consulting related to business continuity, crisis management, and disaster recovery programs.

  • Surfaces issues affecting recoverability and ensures resolution

  The Senior Business Continuity Consultant, as part of the GO GRRP & IA Team, acts as designee for the GO Service Executive (“SE”) in the implementation of the SE role and responsibilities and ensures consistent application of the ESFT & EIS requirements and controls within GO.

  • Provide support to the GO SE in the oversight of GO ESFT & EIS deliverables; escalate risks/issues, as appropriate
  • Ensure timely and quality execution of ESFT & EIS requirements and activities
  • Engage FLU and enterprise partners in work efforts
  • Partner with FLU Service Managers (FLU SMEs/POCs) for deliverables requiring FLU Service Leader approvals to include:
  • ESFT: Service Enabler Mapping, Risk Mitigations and PSP exceptions, Service Criticality, and SPI to Service Alignments
  • EIS: PPRAs (for new services or changes to existing services), Service Pricing, annual attestations to the Outsourcing Register, Exit Strategies, and Vendor Suboutsourcing.
  • Optimize operations of GRRP and Interaffiliate Services Team
  • Maintains detailed documentation to support the end-to-end production of regulatory or internal deliverables, including robust controls, results reporting, template requirements, and risk committee presentations
  • Creates regular and ad-hoc executive level presentations and summaries for senior audiences
  • Evaluates and communicates opportunities for enhancing processes and governance requirements
  • Lead team efforts to coordinate complex regulatory deliverables, including plan documents, data templates, meeting materials, and responses to internal/external audit or regulatory requests
  • Lead preparation of materials for senior management
  • Identify improvements for team processes and controls, including Operational Excellence
  • Ensure GO FLU perspective and feedback are appropriately solicited and represented

  This job is responsible for coordinating with Global Operations (“GO”) Front Line Units (“FLU”) and Control Functions (“CF”) to support the consistent and timely implementation of the Global Recovery and Resolution Planning (“GRRP”), Enterprise Service Framework and Taxonomy (ESFT) and Enterprise Inter-affiliate Services (EIS) Programs, Policies and Standards within Global Operations. Key responsibilities include risk mitigation and relationship management. Job expectations include developing expertise in areas of coverage to deeply understand and analyze business requirements, maintaining robust internal controls and documentation, and proactively liaising with business partners to produce quality results.

  The candidate will be a member of the Global Operations Global Recovery & Resolution Planning and Inter-affiliate Services (“GRRP & IA”) Team which specifically resides in Global Operations Management (“GOM”). The GRRP & IA Team coordinates with enterprise groups (i.e., GRRP, ESFT, and EIS) and provides input through GO FLUs for recovery and resolution planning processes and inter-affiliate service relationships globally and act as a review and challenge function for submissions.

  The Senior Business Continuity Consultant has service governance accountabilities in support of the GO Service Executive to ensure GRRP, EIS, and ESFT deliverables are met within each of the GO FLUs. Help support GO FLUs to ensure their engagement and performance to requirements. Challenges assumptions and results and is comfortable communicating and influencing business partners based on these results. Can quickly build credibility with partners. Duties primarily include the regular use of discretion and independent judgment.

  This will include leading presentations, coordinating timelines and deliverables, and conveying the team's expectations of FLUs / CFs in GRRP's, EIS’s and ESFT’s processes. The ideal candidate must be able to handle multiple priorities and meet urgent deadlines as necessary.

  The role is an excellent opportunity to learn about all of the Bank’s businesses, risks and overall resilience. Recovery and Resolution Planning is a critical bank function and will provide the right candidate with invaluable experience for future roles across a number of areas in the Company. This is also a unique opportunity to join a horizontal function, gain exposure to GO global businesses and work with leaders across the organization. Requires strong analytical, influencing and communication skills. Comfortable with a dynamic, fluid work environment with tight deadlines. Experience with risk management, project management and/or business continuity preferred.

  Required Qualifications:

  • 7+ years of experience in banking or finance, or accounting
  • Strong organizational, planning, and written and oral communication skills
  • Strong presentation skills and attention to detail
  • Project management skills and experience
  • Ability to effectively work under pressure and successfully manage multiple projects
  • Self-starter with the ability to influence and build trusted relationships
  • Proactively and constructively manage conflict, problem solve / troubleshoot issues for themselves and others
  • Adapt to a fast-paced environment involving multiple and simultaneous deliverables
  • Ability to build and modify process design for ongoing process improvement
  • Promotes collaboration
  • Ability to analyze and solution complex problems
  • Bank of America enterprise knowledge and ability to navigate across lines of business
  • Strong MS Excel and PowerPoint skills

  Desired Qualifications:

  • Bachelor’s Degree
  • MBA a plus
  • Ability to delegate tasks to teammates and “trust the team” to ensure timelines are achieved
  • Ability to work well under pressure and adapt easily to a changing environment and expectations
  • Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

  Skills:

  • Attention to Detail
  • Continuous Improvement
  • Issue Management
  • Process Simplification
  • Written Communications
  • Adaptability
  • Collaboration
  • Critical Thinking
  • Presentation Skills
  • Prioritization
  • Advisory
  • Business Continuity Management
  • Consulting
  • Crisis Management
  • Process Management

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

  Pay Transparency details

  US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NJ - Pennington - 1400 American Blvd - Princeton Place At Hopewell Bldg. 4 (NJ2140), US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533)

  Pay and benefits information

  Pay range

  $110,000.00 - $158,700.00 annualized salary, offers to be determined based on experience, education and skill set.

  Discretionary incentive eligible

  This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

  Benefits

  This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

Notice