• Job Description

  Req#: SENIO010609

  About Us
  First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

  Summary

  Provide strategic advice, process improvement, and technology solutions to internal bank partners responsible for high impact, customer-facing processes

  Key Responsibilities Include

  • Lead cross-functional initiatives to review process, analyze data, develop and communicate strategic insights, and recommend solutions to help our associates serve our clients even more effectively by streamlining and simplifying core processes
  • Establish relationships with key stakeholders and owners of high impact, customer-facing processes in order to understand their needs and develop tailored solutions
  • Coordinate project management resources, subject matter experts, outside consultants (as applicable), process owners, business leaders and other key stakeholders to deliver results
  • Develop hypotheses, analyze data, and draw insights to develop actionable recommendations
  • Utilize Lean Six Sigma and other similar methodologies to identify improvement opportunities and solve complex problems
  • Utilize data analytics techniques to identify trends and insights from large datasets
  • Manage multiple projects simultaneously while meeting deadlines and budget constraints
  • Lead the development of change management and communication plans
  • Monitor industry trends and developments to stay abreast of changes in the market or key competitors
  • Communicate status, findings, and key actions to process owners and executive management

  Qualifications Include

  • Strong leadership
  • Superior ability to communicate, collaborate effectively, and deliver results in a matrixed environment
  • Ability to summarize results and decisions in a concise manner across varying stakeholders
  • Outstanding influencing skills
  • Excellent strategic thinking skills
  • Strong analytical skills and high learning agility
  • Excellent project management capabilities
  • Process improvement skills
  • Strong knowledge of the roles of other functions (Sales, Marketing, Operations, IT, Treasury Management, Credit, Risk, Legal & Compliance) and how to optimize the partnership with each function
  • Proven history of working and delivering on multiple projects simultaneously, with tight deadlines and changing priorities
  • Bachelor’s degree in Finance, Accounting, Business or related field; MBA preferred
  • 10+ years of relevant experience in commercial banking
  • Process improvement experience; Lean Six Sigma certification preferred

  Benefit Highlights

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
  • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

  Follow Us
  Facebook -- facebook.com/FirstHorizonBank
  Twitter -- twitter.com/FirstHorizonBnk
  LinkedIn -- linkedin.com/company/first-horizon-bank
  Instagram -- instagram.com/first_horizon
  YouTube -- youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q

  Corporate Diversity Commitment:
  We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• About the company

  First Horizon Bank, formerly First Tennessee Bank, is a financial services company based in Memphis, Tennessee.

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